New Report: How Technology Enhances the Meeting Attendee Experience - Travel Services · 12 Nov

Two in three event professionals say they plan to use more technology to power their meetings in the future. But as these innovations mature, finding

Hertz Continues to Outshine Avis With Tech Investments for Operations - Travel Services · 7 Nov

Hertz recently upgraded its internal and fleet management systems, helping it overcome the hurdles that are bogging down Avis.

Privacy Concerns Loom as Facial Recognition at Events Becomes More Common - Travel Services · 30 Oct

A facial recognition startup has developed a new way to protect attendee data, but many people are still wary of the technology. It's hard to blame t

Wi-Fi's Frustrating Lack of Progress at Events - Travel Services · 10 Oct

Many planners treat Wi-Fi as an afterthought, when really it's become a central part of the event experience, just like food or beverage.

American Express GBT Picks New CEO to Lead Tech Growth - Travel Services · 20 Sep

Over the past three years, the company finalized two major acquisitions and kicked off a tech overhaul. Now, it's ready to invest further in creating

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Travel Management Companies Finally See Upgrades to Payment Technology - Travel Services · 20 Sep

Despite some of the progress that New Distribution Capability has made in recent years, travel management companies have missed out on many of the be

Events Sector Feels Poised for Tech Explosion - Travel Services · 18 Sep

The future looks good for meetings and events. That was the vibe coming out of IMEX America in Las Vegas last week, even as some planners worry about

Why Technology Isn't Being Used to Track Engagement at Events - Travel Services · 22 Aug

Ask nearly any event organizer about attendee engagement, and they'll say it's a top priority. Despite this, most have not invested in the right tech

High-Touch and High-Tech Find Common Ground With Travel Advisors: Virtuoso CEO - Travel Services · 20 Aug

Virtuoso Travel Week drew record attendance to the annual event it likens to Fashion Week. While heavily touting the consortium's new Wanderlist trav

Eventbrite's Struggles Deepen as a Public Company - Travel Services · 15 Aug

One has to wonder whether Eventbrite's struggles as a public company will make the event-tech sector less attractive to investors in the future.

Amadeus Finds Growth in Businesses Outside of Distribution - Travel Services · 31 Jul

Amadeus deserves credit for making strides in reducing its dependence on its original core business of airline distribution. Few companies in any ind

Cvent Struggles to Streamline Its Thousands of Tech Features - Travel Services · 18 Jul

Cvent continues to stay on the forefront of new digital technology for meetings and events, but it still faces difficulties in user experience. At Cv

Cvent Makes Progress on Improving User Experience - Travel Services · 17 Jul

The company has developed in a fractured and decentralized way. Going back in time to change the underlying foundation will not be easy, especially i

A Consolidated Biz Travel Market Could Mean More Personalized Booking - Travel Services · 11 Jul

Watching how adoption of new distribution technology plays out in this early stage can give us a look into what to expect in the future. Especially i

How Travel Agencies Should Think About New Airline Distribution Tech
How Travel Agencies Should Think About New Airline Distribution Tech - Travel Services · 2 Jul

Travel agencies can benefit substantially from the level of personalization that NDC offers, but they have to develop new technological capabilities

Cvent Hitches Up With Wedding Spot to Boost Venue Business - Travel Services · 22 May

Cvent remains committed to bringing new products to its customers through acquisitions. By diving into the U.S. market for weddings, the event tech g

Qantas to Levy Surcharges on Travel Agencies That Don't Join Program Starting in August - Travel Services · 7 May

In Australia, the New Distribution Capability is moving from a vague concept to an active business model, as Qantas urges travel agents to sign up to

American Express Allows Passengers to Use Loyalty Points to Bid for Flight Upgrades - Travel Services · 6 May

Those flush with American Express Membership Rewards points have a new tool for bidding on airline upgrades. Caveat emptor on the cost of the upgrade

Eventbrite's Slow Ticketfly Integration Leads to Growing Losses - Travel Services · 3 May

Eventbrite is getting slammed by investors as costs mount from integrating Ticketfly. The company's core ticketing business is strong, though. It nee

Travel Advisor Recruits Participate in Host Agency Boot Camps - Travel Services · 23 Apr

Host agencies are seeing an influx of prospective travel advisors, many coming from other careers, and are creating education programs to ensure the

The Future of Car Rental Is Mobile-First - Travel Services · 19 Apr

Making the car rental experience more pleasant requires making cars available where business travelers actually are, along with allowing them to digi

Travelers With Disabilities May Find Advantages in Using Travel Advisor Specialists - Travel Services · 16 Apr

The number of people with disabilities is increasing and travel advisors need to understand this demographic. If they don't, not only will they lose

Flight Centre Looks to Upside for Advanced Corporate Travel Tech - Travel Services · 12 Apr

Now a rush is on for travel giants to move onto the long-neglected challenge of attracting smaller businesses to their travel platforms. It won't be

Travel Advisors With LGBTQ Clients Need to Know Local Norms - Travel Services · 3 Apr

LGBTQ consumers are a particularly well-traveled and high-spending business source for travel advisors. Serving them requires knowledge and sensitivi

Why Blockchain Could Come to Airport Security Checkpoints - Travel Services · 22 Mar

Blockchain in travel hasn't disappeared, even if people are no longer obsessed with getting rich off of cryptocurrencies.

U.S. Customs Wants to Use Blockchain for Travel Security Measures - Travel Services · 21 Mar

As governments and big corporations adopt blockchain solutions to persistent challenges, one shouldn't lose sight of the fact that blockchain's ledge