The Future of Guest Engagement Harnesses Next-Gen Technology Experiences
The Future of Guest Engagement Harnesses Next-Gen Technology Experiences

Hotel Business Review by hotelexecutive.com · 5 Aug

Digging deep into many of the complexities of creating successful music architecture solutions, we can move into the future of guest experiences. To

What is Holding Hotels and Resorts Back from Fully Utilizing CX Technology?
What is Holding Hotels and Resorts Back from Fully Utilizing CX Technology?

Hotel Business Review by hotelexecutive.com · 22 Jul

Early adopters of technology often force competitors to ramp up their technology investments to stay relevant. This scenario is playing out in the ho

Technology's Role in Improving Hospitality Worker Productivity and Quality
Technology's Role in Improving Hospitality Worker Productivity and Quality

Hotel Business Review by hotelexecutive.com · 1 Jul

No one wants to lower service levels or possibly negatively impact guest satisfaction. The solution applies in applying new technologies that can enh

Is Hospitality at the cusp of a Technology Revolution Right Now?
Is Hospitality at the cusp of a Technology Revolution Right Now?

Hotel Business Review by hotelexecutive.com · 27 May

It is challenging task to manage rate parity. A lot of effort is required to track cracks in rate parity, especially for enterprise hotel. Current ma

Renovation Extraordinaire: The New Award-Winning Statler Hilton, Dallas TX
Renovation Extraordinaire: The New Award-Winning Statler Hilton, Dallas TX

Hotel Business Review by hotelexecutive.com · 13 May

The Statler opened in 1956 as a 1001-room hotel, convention center, and gathering place for the "Who's Who" to lodge when visiting Dallas. Notable gu

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Guest Satisfaction: Integrating Data to Influence Intent to Return and Recommend
Guest Satisfaction: Integrating Data to Influence Intent to Return and Recommend

Hotel Business Review by hotelexecutive.com · 13 May

Guest satisfaction data, while critical, will do little to increase intent to return and recommend if an operator lacks the ability to view it in the

The Impact of Voice Technology on the Hotel Industry
The Impact of Voice Technology on the Hotel Industry

Hotel Business Review by hotelexecutive.com · 6 May

The expectation for a travel experience to mimic at-home smart capabilities is coming fast, and it's only a matter of time before all hotel guests ex

Proactive Change Management: Best Practices for Revenue Tech Readiness
Proactive Change Management: Best Practices for Revenue Tech Readiness

Hotel Business Review by hotelexecutive.com · 29 Apr

Love it or despise it, technological change is constant in our modern existence and professional lives-and the rate of change is exponential. Conside

10 Ways to Boost Direct Bookings and Increase RevPAR
10 Ways to Boost Direct Bookings and Increase RevPAR

Hotel Business Review by hotelexecutive.com · 29 Apr

All revenue is not created equal. Hotels know this more than any other industry. When factoring in the cost of acquisition, each booking has a singul

On the Edge: How Hybrid IT is Enhancing Hotel Services
On the Edge: How Hybrid IT is Enhancing Hotel Services

Hotel Business Review by hotelexecutive.com · 22 Apr

In the quest to put the customer first – the hallmark of hospitality – many hotel chains have begun to reevaluate their approach to IT. The advanceme

Thoughts on Hotel Worker Safety and the Role of Technology
Thoughts on Hotel Worker Safety and the Role of Technology

Hotel Business Review by hotelexecutive.com · 8 Apr

As a people business, among the first priorities for hospitality organizations is to ensure the safety of guests and the people who care for them.

Responding to Change and Guest Expectations
Responding to Change and Guest Expectations

Hotel Business Review by hotelexecutive.com · 24 Mar

Hospitality is changing more rapidly now than ever before. Although some is driven by the technological advances that enable us to streamline operati

Rising Capex, Development and Wellness Construction
Rising Capex, Development and Wellness Construction

Hotel Business Review by hotelexecutive.com · 10 Mar

Over the last decade, the spa and wellness sector has faced tremendous growth in the hospitality industry. This evolution has significantly evolved o

Getting Smart: New Tech Provides Conveniences for Guests, But What are the Risks?
Getting Smart: New Tech Provides Conveniences for Guests, But What are the Risks?

Hotel Business Review by hotelexecutive.com · 3 Mar

I travel frequently throughout the country for both business and pleasure. At every hotel, the rooms get smarter and smarter with each visit. Just a

How to Improve the Guest Experience by Investing in Tech That Saves Power and Money
How to Improve the Guest Experience by Investing in Tech That Saves Power and Money

Hotel Business Review by hotelexecutive.com · 3 Mar

As smart home technology continues to permeate households across North America, consumers are growing accustomed to automation and voice-activated co

Being a Smart Buyer When Purchasing Hotel Technology
Being a Smart Buyer When Purchasing Hotel Technology

Hotel Business Review by hotelexecutive.com · 24 Feb

Technology is significantly impacting nearly every area of hospitality. This includes obvious ones like brand and property web sites; guest reservati

The Gig Economy: What Hoteliers Need to Know
The Gig Economy: What Hoteliers Need to Know

Hotel Business Review by hotelexecutive.com · 10 Feb

Call it what you will – the gig economy, sharing economy, freelance economy, on-demand economy, platform economy, [fill-in-the-blank] economy – the n

Hotel and Resort Developments Thrive with a Great Playground
Hotel and Resort Developments Thrive with a Great Playground

Hotel Business Review by hotelexecutive.com · 27 Jan

In an ever-increasingly competitive hospitality marketplace, owners and operators look to enhance their competitive advantage by providing uniquely p

How to Create Experience-Driven Hotel Properties for Different Age Groups
How to Create Experience-Driven Hotel Properties for Different Age Groups

Hotel Business Review by hotelexecutive.com · 20 Jan

From Baby Boomers to Gen Xers to millennials, to the ever-growing Gen Z cohort, businesses today are all working toward a similar goal: designing pro

Sound and Vision: How Audio is Becoming the New Visual for Hoteliers
Sound and Vision: How Audio is Becoming the New Visual for Hoteliers

Hotel Business Review by hotelexecutive.com · 20 Jan

Hotel owners are usually experts in the importance of marketing, recognizing how much their business image can impact on their bottom line. If websit

Big Data and Advanced Technologies: What Role for Frontline Staff?
Big Data and Advanced Technologies: What Role for Frontline Staff?

Hotel Business Review by hotelexecutive.com · 2 Dec

Call it a sign of maturation mixed with puzzlement. We are morphing quickly along a seemingly inevitable path from the Information Age to a Big Data

The Changing Landscape of Water: How to Save On Hotel Water Demands and Expenses
The Changing Landscape of Water: How to Save On Hotel Water Demands and Expenses

Hotel Business Review by hotelexecutive.com · 25 Nov

Across the United States, fresh water supplies are reaching sustainable limits. Factors such as steadily increasing populations, relocation of people

Four Key Areas of Waste Management in the Hotel Industry
Four Key Areas of Waste Management in the Hotel Industry

Hotel Business Review by hotelexecutive.com · 28 Oct

A haven for road warriors, a temporary home for traveling families, a site for trade shows and conferences-hotels are all of these things and so much

Technology to Reach Your Hotel Revenue Potential
Technology to Reach Your Hotel Revenue Potential

Hotel Business Review by hotelexecutive.com · 15 Oct

Aside from their guest and overall customer experience, we can likely agree that hotel partners also care strongly about their revenue performance an

7 Ways to Boost Hotel Employee Engagement with HR Technology
7 Ways to Boost Hotel Employee Engagement with HR Technology

Hotel Business Review by hotelexecutive.com · 15 Oct

The hospitality industry has experienced sweeping shifts in the way business is done much like other sectors over the past decade. The introduction o

Smart Design: The Top Technology Design Trends Your Hotel Guests are Demanding
Smart Design: The Top Technology Design Trends Your Hotel Guests are Demanding

Hotel Business Review by hotelexecutive.com · 8 Oct

There was a time when I was a kid that the most exciting technology in a hotel room was the television's hand-held remote control. What a treat it wa