Importance of Mobile Technology for Guests & Hoteliers

SMS Blog · 13 May

Picture this: the world is opening back up, people are going back to work, traveling for work has become normal again, airport lines are getting long

Working Through These Challenging Times and Contingency Planning

SMS Blog · 25 Mar

With unprecedented moments such as these in life, it is important to remind each other that all of us are united in this together, especially through

Updates from SMS Surrounding COVID-19

SMS Blog · 13 Mar

Updates from Springer-Miller Surrounding COVID-19 With the daily updates and constant changes surrounding COVID-19, Springer-Miller would like to rea

Thinking Green - Reasons to Keep Your Property Sustainable
Thinking Green - Reasons to Keep Your Property Sustainable

SMS Blog · 11 Mar

Within recent years, the hospitality industry has made a significant impact on the environment through the consumption of energy, water, and consumer

How Technology Benefits Hotel Managers
How Technology Benefits Hotel Managers

SMS Blog · 6 Feb

Behind the scenes of every successful hotel manager and their property, there are tactics and strategies used to ensure that the hotel is performing

ONE Newsletter
MANY Sources
Brought to you by HFTP
Ensure Your Spa is Secure with SpaSoft
Ensure Your Spa is Secure with SpaSoft

SMS Blog · 22 Jan

Ensuring that your property is providing the ultimate guest experience is a crucial aspect to any business. But a pivotal component to achieving high

2019 Hospitality Industry Recap and A Look Ahead to Trends in 2020

SMS Blog · 20 Dec

The hospitality industry has seen immense changes in 2019. With the rise in usage of technology, new ideas for improving the overall guest experience

How Millennials are Impacting the Hospitality Industry
How Millennials are Impacting the Hospitality Industry

SMS Blog · 10 Dec

Expectations are changing, times are shifting between generations, and forms of travel are constantly evolving. As such, the hospitality industry has

Improving the Guest Experience: Upgrade to a Complete Point of Sale Software System
Improving the Guest Experience: Upgrade to a Complete Point of Sale Software System

SMS Blog · 19 Nov

As we continue along with our series on improving the guest experience, we take a look and the benefits of implementing a complete, fully integrated

Improve the Guest Experience with Springer-Miller Systems' Suite of Property Management Solutions
Improve the Guest Experience with Springer-Miller Systems' Suite of Property Management Solutions

SMS Blog · 11 Nov

What makes a guest experience truly memorable? A constant question that properties are asking to make sure they keep their customer retention strong

Online Booking: A Real Difference-Maker for Spas

SMS Blog · 17 Oct

Today's guests not only appreciate the ability to book online at their favorite spa, they have come to expect it. Taking it a step further, savvy gue

What Does it Really Mean to Provide Excellent Customer Service?

SMS Blog · 7 Oct

This blog post looks at a real-life situation regarding point of sale solutions as observed by Elizabeth Chidiac, POS Product Manager at Springer-Mil

SpaSoft Announces Integration with PXP Financial
SpaSoft Announces Integration with PXP Financial

SMS Blog · 12 Sep

SpaSoft, an industry leading, all-in-one spa management solution is excited to announce their integration with PXP Financial, an omni-channel, intern

Five Essential Features Your Point of Sale Solution Must Have
Five Essential Features Your Point of Sale Solution Must Have

SMS Blog · 5 Sep

While selecting a point of sale solution can seem like a daunting task, it really doesn't have to be. With a wide variety of options, features, and b

Springer-Miller Systems Announces Launch of New Website
Springer-Miller Systems Announces Launch of New Website

SMS Blog · 3 Sep

Springer-Miller Systems, a fully-integrated suite of hospitality management solutions tailored to hotels, resorts, and spas, is proud to announce the

Springer-Miller Systems Partners With iVvy Venue Management Solution
Springer-Miller Systems Partners With iVvy Venue Management Solution

SMS Blog · 17 Jun

New Integration with iVvy to provide SMS with new generation advanced sales and catering capabilities. Queensland, Australia - June 17th 2019 - iVvy

Take Your Direct Bookings and Online Sales Strategy to the Next Level
Take Your Direct Bookings and Online Sales Strategy to the Next Level

SMS Blog · 16 Jun

WorldNXT case study reveals substantial annuaJune 16, 2019 - Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa

The Impact Generation Z Will Have on the Hospitality Industry
The Impact Generation Z Will Have on the Hospitality Industry

SMS Blog · 14 Jun

According to an Expedia Group Media Solutions study, Gen Z, which is anyone born between 1995-2000, will be the largest generation by the year 2020.

Leading by Example with Customer Service Experience
Leading by Example with Customer Service Experience

SMS Blog · 12 Jun

SpaSoft User's Group Event proven to add value and increase customer satisfactSpaSoft, the leading provider of guest-centric hospitality and spa mana

What Does it Really Mean to Book Direct?

SMS Blog · 18 Apr

I recently attended a conference in California last month. Upon landing at LAX, I realized I had forgotten to book a hotel reservation, whoops! As I

Why it's a Worthy Investment to Keep Your Spa Staff Trained
Why it's a Worthy Investment to Keep Your Spa Staff Trained

SMS Blog · 5 Mar

When it comes to investing within the spa industry, the best thing you can invest in is the people on your team. The hospitality industry as a whole

5 Ways to Increase Direct Bookings on Your Website
5 Ways to Increase Direct Bookings on Your Website

SMS Blog · 11 Feb

Direct bookings bring increased value to both your property and guests due to the seamless booking process, aesthetic feel of the site and ability to