Future proof, defined: 10 things to look for when considering new hotel tech

PhocusWire · 16 Oct

In the hotel industry, where cost often drives decisions over value, the term "future proof" is often heard, yet equally often ignored.

Consolidation to come in technology for tours and activities

PhocusWire · 2 Oct

Scores of overlooked companies are laying the essential plumbing to wire up travel's third-largest and most fragmented sector.

Travelport creates voice search for EasyJet's app

PhocusWire · 5 Sep

Dubbed "Speak Now," the search tool has been created by Travelport using Google Cloud's natural language understanding tool known as Dialogflow.

My Method... How Expedia thinks about cloud migration

PhocusWire · 3 Sep

Phocuswire asked Subbu Allamaraju, vice president of technology for Expedia Group, to highlight the challenges of the company's move to the cloud.

Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels

PhocusWire · 3 Sep

Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing

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Hostelworld invests $3M in accommodation tech provider Tipi

PhocusWire · 2 Sep

The investment is the first major strategic initiative at Hostelworld since Gary Morrison took over as CEO in mid-2018,following the departure of Fea

Mews brings in $33M to help take hotel tech platform to U.S.
Mews brings in $33M to help take hotel tech platform to U.S.

PhocusWire · 29 Aug

Battery Ventures is leading a $33 million Series B investment in the business, bringing its total so far to $41.6 million over three rounds.

ClaimCompass raises $1.3M to develop its flight compensation technology

PhocusWire · 22 Aug

This latest funding, a late seed/pre-Series A round, brings the company's total funding to date to just over $2 million.

TUI eyes tours and activities opportunities, makes progress on digital platforms

PhocusWire · 16 Aug

TUI is not ruling out further acquisitions in the tours and activities space as it looks to grow its holiday experiences division further.

Startup Stage: TrustaBit uses blockchain to reimburse travelers for flight disruptions

PhocusWire · 29 Jul

TrustaBit is a blockchain-based flight disruption management solution that automatically issues vouchers, miles or money to passengers experiencing f

CarTrawler aims to help airlines own "first and last mile" through app enhancements

PhocusWire · 9 Jul

CarTrawler's new mobility platform connects airline apps with on-demand and pre-booked transportation options.

Q&A: Payment complexities in the growing tours and activities sector

PhocusWire · 28 Jun

Flywire's Colyn Smyth discusses some of the challenges related to payments in the tours and activities space.

Getaround acquires fellow car-share service Drivy for $300M

PhocusWire · 25 Apr

European car-sharing brand Drivy has been snapped up by its U.S. counterpart Getaround in a $300 million deal.

In the green room at Phocuswright Europe with... Mark Tanzer

PhocusWire · 19 Apr

Since 2005, Mark Tanzer has been CEO of U.K. travel association ABTA, which has grown to 1,200 corporate members consisting of tour operators, cruise

ETTSA takes antitrust complaint against Lufthansa to the European Commission

PhocusWire · 20 Dec

The European Travel and Technology Services Association (ETTSA) has filed an antitrust complaint against the Lufthansa Group with the European Commis

VIDEO: New kids on the block, rethinking travel and laughing at the Dark Ages

PhocusWire · 22 Nov

The travel industry is forever being told about a new breed of traveler dramatically altering consumer behavior in both the leisure and business sect

QOTW: Something about achieving true automation

PhocusWire · 9 Nov

Quote from David Thompson, CITO of American Express Global Business Travel, in an article on PhocusWire this week.

TripAdvisor surpasses half of hotel sales on mobile, revenue per shopper climbs again

PhocusWire · 8 Nov

TripAdvisor’s revenue grew 4% in the third quarter of 2018, reaching almost half a billion dollars in that annual period for the first time.

Google breathes down the neck of Kayak in clicks sent to airlines

PhocusWire · 5 Sep

Google is sending almost equal levels of traffic to airline websites as Kayak, following a massive increase for the search giant over the course of t

Hotels share ideas to meet the hi-tech and demanding guest

PhocusWire · 1 Mar

Hoteliers may fear the continued automation and digitisation of the sector but are accepting that they should embrace elements of it rather than resi

Travel management cos must embrace high-tech while maintaining high-touch services

PhocusWire · 22 Feb

The role of travel management companies is evolving, driven by the rise of new technology and the changing demands of business travelers. Whereas onc

What hotels really want from reservation systems

PhocusWire · 25 Jan

The sustained quest for personalization underlies decisions being made all across the travel industry - including how hotels choose to approach their