3 Industry Leaders Share How COVID-19 Is Transforming Casino-Resorts
3 Industry Leaders Share How COVID-19 Is Transforming Casino-Resorts

At Your Service - A Blog by INTELITY · 21 May

Find out how gaming leaders see casinos shifting from face-to-face experiences to contactless service in order to survive the coronavirus pandemic. I

5 Reasons Contactless Technology is the Future of Hospitality

At Your Service - A Blog by INTELITY · 13 May

Are companies that invest in hospitality technology--especially during a crisis--setting themselves up for failure? Absolutely not. Here are the stat

Safe, Separate, Sanitary: Your Cheat Sheet to AHLA Guidelines
Safe, Separate, Sanitary: Your Cheat Sheet to AHLA Guidelines

At Your Service - A Blog by INTELITY · 7 May

Earlier this week, the AHLA revealed their new “Safe Stay” guidelines, a set of recommended hotel safety measures for American properties. As Chip Ro

4 Strategies from Hospitality Leaders to Help Hotels Find Success Post-Lockdown
4 Strategies from Hospitality Leaders to Help Hotels Find Success Post-Lockdown

At Your Service - A Blog by INTELITY · 1 May

Why cleanliness and contactless service are here to stay, steep discounts are a bad idea, and trust is the foundation upon which your post-pandemic b

Why Mobile Check-In Is Becoming a Necessity in the Age of Social Distancing
Why Mobile Check-In Is Becoming a Necessity in the Age of Social Distancing

At Your Service - A Blog by INTELITY · 23 Apr

With the meteoric rise of contactless delivery and contactless payments, expect contactless check-in to become a key differentiator for hotels across

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How 5 Industry Leaders Predict COVID-19 is Changing the Future of Hospitality
How 5 Industry Leaders Predict COVID-19 is Changing the Future of Hospitality

At Your Service - A Blog by INTELITY · 17 Apr

Discover why safety, flexibility, and innovation are emerging as the top tools hoteliers will need to recover from the global crisis. Right now, 80%

Recouping Losses from a Drop in Occupancy
Recouping Losses from a Drop in Occupancy

At Your Service - A Blog by INTELITY · 7 Apr

The COVID-19 pandemic has plunged the travel sector into a cloud of uncertainty. As the result of worldwide travel slowing to a near standstill, US o

Leveraging Technology to Automate Staff Operations
Leveraging Technology to Automate Staff Operations

At Your Service - A Blog by INTELITY · 27 Mar

With the coronavirus outbreak causing dramatic shifts across the hospitality industry, many hoteliers may be faced with the unfortunate and difficult

An Update on COVID-19 from INTELITY CEO Robert Stevenson
An Update on COVID-19 from INTELITY CEO Robert Stevenson

At Your Service - A Blog by INTELITY · 20 Mar

On behalf of the INTELITY team, I am writing to share our deepest sympathies for what we know is an extremely difficult time for most hoteliers, both

Re-Thinking Guest-to-Staff Interaction: Three Digital Communication Strategies to Implement when Practicing Social Distancing
Re-Thinking Guest-to-Staff Interaction: Three Digital Communication Strategies to Implement when Practicing Social Distancing

At Your Service - A Blog by INTELITY · 20 Mar

There's no way around it - the hotel industry, and the travel sector in general, are facing unprecedented times. The novel coronavirus (COVID-19) out

Using Technology to Increase Guest Satisfaction and Loyalty
Using Technology to Increase Guest Satisfaction and Loyalty

At Your Service - A Blog by INTELITY · 21 Feb

Hospitality technology solutions are playing an increasing role in improving guest satisfaction, and subsequently, guest loyalty. Investing in experi

From Boutiques to Big Brands: How to Make Smart Choices When Investing in Hospitality Technology
From Boutiques to Big Brands: How to Make Smart Choices When Investing in Hospitality Technology

At Your Service - A Blog by INTELITY · 6 Feb

3 Key Factors to Keep in Mind When Making Your Next Tech Investment According to the latest report from Hospitality Technology, 54% of hoteliers are

The Mobile Connection Your Guests Crave
The Mobile Connection Your Guests Crave

At Your Service - A Blog by INTELITY · 23 Jan

How to Implement Mobile Technology to Improve Guest Experience, Optimize Business Operations, and Stay Ahead of Your Competitors Technology continues

Apps for Hotel Management: How to Put the Guest First
Apps for Hotel Management: How to Put the Guest First

At Your Service - A Blog by INTELITY · 20 Nov

This article was originally published on Hotel Tech Report on November 20, 2019. Guests are increasingly interested in communicating with a hotel bef

HX 2019 Recap: The Technology That Leads to an Excellent Guest Experience and Yields Return of Time
HX 2019 Recap: The Technology That Leads to an Excellent Guest Experience and Yields Return of Time

At Your Service - A Blog by INTELITY · 13 Nov

While at The Hotel Experience Expo in New York City, INTELITY CEO Robert Stevenson participated in a panel on "Measuring Funding and ROI of Your Tech

The Future of Hospitality: Giving Guests Control Over Their Stay
The Future of Hospitality: Giving Guests Control Over Their Stay

At Your Service - A Blog by INTELITY · 1 Nov

How the tech-forward brand, YOTEL, is crafting a first-class guest experience Lodging Leaders recently published a podcast showcasing the innovative

Mobile Tech: The Next Big Thing in Casino-Hotels
Mobile Tech: The Next Big Thing in Casino-Hotels

At Your Service - A Blog by INTELITY · 31 Oct

Why your property should implement a customized mobile app Hospitality technology dates back to 1894 when the Netherland Hotel in New York City intro

Using Retail Psychology in Hospitality to Increase Revenue and Delight Your Guests
Using Retail Psychology in Hospitality to Increase Revenue and Delight Your Guests

At Your Service - A Blog by INTELITY · 30 Oct

How Hoteliers Can Leverage Technology to Drive Incremental Revenue If you're reading this, chances are you have a calendar of upcoming events and hap

G2E Panel Recap: Using Technology to Extend the Casino Floor and Increase Revenue
G2E Panel Recap: Using Technology to Extend the Casino Floor and Increase Revenue

At Your Service - A Blog by INTELITY · 18 Oct

A recent highlight of INTELITY's attendance at the 2019 Global Gaming Expo was the panel discussion on "Using Technology to Extend the Casino Floor a

Live! Casino & Hotel Wins the Guest Engagement Game with INTELITY
Live! Casino & Hotel Wins the Guest Engagement Game with INTELITY

At Your Service - A Blog by INTELITY · 10 Oct

Many travelers today expect simplicity when they're booking or completing a trip. And with more of the industry offering online and app-driven option

"Alexa, Connect Me to My Guests."
"Alexa, Connect Me to My Guests."

At Your Service - A Blog by INTELITY · 12 Sep

Why Hoteliers Should Be Using Voice Technology to Engage Their Guests Imagine going on vacation and having a personal assistant at your beck and call

How Do I Connect With Connected Guests?
How Do I Connect With Connected Guests?

At Your Service - A Blog by INTELITY · 4 Sep

What to do when your guests are more engaged with their phones than your staff Today's guests are more connected than ever; they use their mobile dev

Is Your Hotel Ready for a Guest Experience Upgrade?
Is Your Hotel Ready for a Guest Experience Upgrade?

At Your Service - A Blog by INTELITY · 20 Aug

4 Questions to Ask When Choosing a Guest Experience Platform for Your Property The MIT Sloan Management Review said it best, "Doing business digitall

How to Improve Guest Engagement Using Voice Technology
How to Improve Guest Engagement Using Voice Technology

At Your Service - A Blog by INTELITY · 2 Aug

Imagine going on vacation and having a personal assistant at your beck and call, even if it is virtual. With the rising adoption of voice technology

How to Use In-Room Tablets to Increase Retail Revenue
How to Use In-Room Tablets to Increase Retail Revenue

At Your Service - A Blog by INTELITY · 27 Jun

If you haven't made a digital retail store readily available to your guests, you're leaving money on the table. Don't underestimate the possibilities

3 Benefits of Using Mobile Key at Your Property
3 Benefits of Using Mobile Key at Your Property

At Your Service - A Blog by INTELITY · 13 Jun

Mobile phones are practically universal these days with 77 percent of U.S. adults having a smartphone. Globally, 2.71 billion people use smartphones