QHotels significantly increases its conversion rate with the introduction of next generation web booking technology

London, UK – Global hospitality management software company Xn protel Systems today announced that it has signed a four-year deal with QHotels to extend its use of xmsEnterprise CRS, following a strategic development partnership. The agreement covers Global Distribution System (GDS), channel management and direct web bookings.

QHotels has twenty-six unique four star hotels with over 3,650 bedrooms in countryside settings and city centers across the UK. In September 2016 QHotels was ranked 115 in the Sunday Times Grant Thornton Top Track 250.

Launched for general release in March 2017, xmsEnterprise CRS manages both electronic and voice reservations for hotels, serviced apartment operators, online booking service providers and central reservations offices. Globally scalable, it simplifies the reservation process through guest recognition and bespoke user journeys. xmsEnterprise CRS increases direct booking conversions and drives profit through lower acquisition costs, intelligent customer engagement and integration to third party revenue management systems.

Ian Goulding, Finance Director, QHotels said: "Our strategic development partnership allowed us to work closely with Xn protel on the design and features within the web booking engine. It is extremely important for us to be responsive to industry trends and to harness new technology in a cost-efficient manner that suits our group cost model. The new system has provided us with a feature-rich, fully configurable web booking system that has enabled us to increase our conversion rate to over 5%."

QHotels has forged a close working relationship with Xn protel Systems since the company's inception in 2002. It has implemented all Xn protel core solutions, including property management, point of sale, golf/activity management and central reservations. Ian Goulding continues: "Xn protel has, and continues to be, a big strategic partner with a 'can-do' attitude and we look forward to the next four years and beyond."

MD UK and Europe, Alan O'Riordan, Xn protel Systems comments: "QHotels and Xn protel have demonstrated that working closely together can bring about clear technology advancements and immediate business benefits. Our commitment to developing open cloud systems in consultation and collaboration with our customers and industry partners is enabling us to help break down traditional integration barriers and deliver robust, scalable, industry leading solutions."

About QHotels

QHotels was founded in 2003 by Managing Director, Michael Purtill; Finance Director, Ian Goulding and investment company, Alchemy Partners.

The QHotels portfolio started with two hotels in 2003 and has grown to 26 hotels by 2016.

In November 2014, QHotels added former De Vere Hotels and De Vere Luxury Lodges to its portfolio to strengthen its nationwide presence and complement its award-winning guest offer with premium golf, spa and leisure facilities. The former De Vere Hotels that have joined the QHotels portfolio, are: Dunston Hall, Norwich; Oulton Hall, Leeds; Mottram Hall, Macclesfield, Cheshire; Slaley Hall, Hexham, Northumberland and Belton Woods, Grantham, Lincolnshire

QHotels takes great pride in its collection of 26 carefully nurtured, unique hotels throughout the UK. Some hotels hide away in the most beautiful countryside, some preside over bustling city centers, but each has its own individual character - ensuring guests enjoy a truly unique experience whether staying for business or pleasure.

About Xn Global Systems Inc.

Headquartered in Miami , Xn Global Systems Inc. provides the sales and operational platform for xnPOS in the US and Canada, and soon, Latin America.

About Xn protel Systems

Xn protel Systems is a global hospitality management software company, specializing in enterprise point of sale, property management, business intelligence and activity management solutions. Our highly functional, cloud-native and open systems provide high levels of functionality and integration. We help world-class hospitality companies in over 60 countries optimize revenue generation, simplify service operations and enhance the quality of guest service.