Rainmaker’s Angie Dobney Demonstrates Revenue and Guest Loyalty Optimization Strategies at BITAC Casino Resorts 2017

Company’s Vice President of Hospitality Solutions serving on expert panel showcasing how casino properties can increase revenue and lower costs while preserving guest satisfaction

4 min read

The Rainmaker Group (Rainmaker), the hotel revenue and profit optimization cloud, has been tapped to share expert insight on revenue optimization and guest loyalty with attendees at this year's BITAC Casino Resorts conference. The conference kicked off on August 27 and runs until August 29 at the Four Seasons Hotel Toronto. The inaugural gaming-focused event serves to educate and strengthen relationships among casino property executives and leading industry suppliers. Angie Dobney, Vice President of Hospitality Solutions for Rainmaker, is taking part in an informative panel discussing how overall property profitability can be optimized without sacrificing service quality or negatively impacting the guest experience.

"I am thrilled to help educate gaming operators on the use of data science, technology, and revenue management strategies to simultaneously enhance both a property's bottom line and guest satisfaction," states Dobney. "BITAC Casino Resorts 2017 is a perfect opportunity to educate the industry on solutions that make it possible to fully analyze all revenue streams, and provide the critical data necessary to fully leverage all of a property's assets."

Serving as a panelist alongside other notable industry experts from companies such as Whitesand Gaming and Helix Methods Consulting, Dobney will share her extensive knowledge on how specific data-driven methodologies have been used successfully by casino properties in recent years to optimize revenue and profit, while enhancing the guest experience. She will also help attendees explore how revenue managers can strategically price and reserve room inventory for a property's most valuable guests, by segment and by individual spending and play patterns.

Dobney will draw on her experience at Rainmaker developing solutions designed to help the gaming industry overcome the challenges of revenue optimization strategy such as over-discounting and comping guestrooms. By factoring total spend into their pricing decisions, gaming resorts can refine their practices to significantly impact the overall profitability of the property.

For more information on Rainmaker's hotel revenue and profit optimization cloud, please visit: http://www.letitrain.com/.

About Rainmaker

The Rainmaker Group, a Cendyn company, is the premier provider of revenue and profit optimization solutions to the hospitality industry. Rainmaker's intelligent profit platform helps hotels, resorts and casinos optimize revenue, drive increased profitability, save valuable time & outperform competitors. As part of Cendyn, Rainmaker offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. To learn more about Cendyn and its suite of hotel revenue management and profit optimization solutions, visit LetItRain.com or www.cendyn.com.

About Cendyn

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices in Boca Raton, Atlanta, Boston, San Diego, London, Munich, Singapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year. For more information on Cendyn, visit www.cendyn.com.

Property Technology Revenue Management

Rainmaker, a Cendyn Company

4550 North Point Parkway, Suite 400
Alpharetta, GA 30022
United States

Phone: 678.578.5700
[email protected]
www.letitrain.com

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