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12 March 2018

Angie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room Assistant

Latest version of industry’s only purpose-built interactive AI-powered guest room assistant provides enhanced functionality and added features

  • Angie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room AssistantAngie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room Assistant
  • Angie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room AssistantAngie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room Assistant

SAN JOSE, Calif. -- Angie Hospitality, developer of the world's first voice and AI solution purpose-built for the hotel environment, announces the release of its next generation enterprise-class, cloud-managed interactive guest room assistant, Angie. After winning the HTNG TechOvation Award in 2017 for its initial release, Angie has since been outfitted with a variety of enhancements and additional features that are designed to make the solution even more robust and augment its functionality for both guest-facing and operational applications.

Newly released enhancements to the next generation Angie solution include:

  • Optimized audio input and speech recognition performance
  • 28 percent larger and higher-resolution multi-touch IPS touch screen with wider viewing angle and capacitive touch buttons for easier access to most user features
  • Powerful new custom-designed Wi-Fi antennas to maximize guest and property network connectivity
  • Upgraded sound system for enhanced sound quality and hands-free calling
  • USB-C port to charge the latest devices
  • Telephone handset option now available to replace in-room telephone
  • Interoperability with more systems, including room control and IP telephony

In addition to the new features, Angie now includes a privacy setting, which allows guests to completely turn off the voice-controls, if desired, and use only the device's touch screen to access all property amenities and services available through the system.

"The diverse and powerful capabilities of voice-control and AI will rapidly transform the hospitality technology industry, and our goal is to leverage that power to an even greater degree in the Angie solution to benefit both hoteliers and guests," says Ted Helvey, CEO of Angie Hospitality. "With the release of our next generation Angie, we have incorporated the feedback gained from both hoteliers and guests to further improve the guest experience, as well as streamlining hotel operations through the use of innovative, future-proof technology."

Designed to serve as a 24-hour interactive guest room assistant, Angie offers intuitive voice and touch screen interfaces that provide convenient access to property information and services, as well as options to provide secure guest Wi-Fi access, room controls and even act as the in-room telephone.

Using their voice or the high-resolution touch screen, guests can learn about property amenities, play their music on Angie's Bluetooth speakers, make hands-free calls using their mobile phones, order room service, contact housekeeping, control the TV and much more. With additional available modules, guests can also control the room lighting and temperature, make calls inside and outside the hotel, and connect to a secure in-room private Wi-Fi network. Through this network, guests can also connect to casting-equipped guest room televisions to stream their own content.

"With Angie's cloud-powered hotel interface, the system can be implemented as a stand-alone 'plug and play' device or easily integrate with other hotel systems to enhance efficiency and maximize revenue," continued Helvey. "For example, when interfaced with the property's HVAC, Angie offers the ability to automatically reset temperature and lighting controls when rooms are unoccupied, providing significant savings on energy costs."

Angie's multi-functional design eliminates the need to purchase separate products typically expected in guest rooms such as telephones, nightlights, alarm clocks, printed in-room collateral and Wi-Fi access points. Angie can also serve as a central source for providing personalized services and engagement with groups, as well as for promoting hotel amenities and sales incentives, either via its built-in touch screen or by voice response.

For information on Angie's full suite of capabilities and options, or for inquiries on implementing Angie at your property, please visit angie.ai. Those interested in scheduling a demo of Angie can also submit a request by visiting angie.ai/contact-us.

About Angie Hospitality

Angie Hospitality, founded by hospitality industry veterans, is the developer of the first 24-hour interactive guest room assistant, purpose-built for the hotel environment. The 2017 HTNG TechOvation Award winner, Angie is the world's first enterprise-class, cloud-managed platform built on a secure, scalable and highly-available architecture that is continuously monitored, allowing the system to self-configure for each property and room as soon as Angie is plugged in. Angie provides access to hotel information and amenities with voice or touch screen, as well as charging and Bluetooth speakers for mobile devices, and also offers configurations to provide secure Wi-Fi, room control and IP telephony. For more information on Angie Hospitality, please visit angie.ai and connect with us on Facebook, Instagram, Twitter and YouTube.


Guestroom TechnologyInnovationChatbots, Robotics & AIGlobal

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