While we are in the midst of a significant transformation, powered by technology and changing consumer behaviors, significant silos and fragmentation exist, which are limiting evolution. Watch as we dive into more detail surrounding what to expect for hoteliers in the future.
How far are we from the vision of seamless intelligence where hospitality providers will not only understand the guest but also anticipate needs?
Thank you to my fellow panelists for taking part in this intriguing conversation:
As Chief Evangelist and Development Officer for IDeaS, Klaus role is to challenge existing thought processes, create stimulating conversations and help bring to live the future of Revenue Management and Pricing in hospitality and travel. Klaus has been working to challenge the status quo for the last 20+ years. He re-joined IDeaS from TSA Solutions where he led the company’s global commercial, operations and strategic partnership initiatives. Previously with IDeaS he started the companies’ global consulting division and led teams that partnered with leading hotel companies to jointly develop the world’s first group price optimization and function space revenue management solutions as well as requirements for new pricing methodologies. An advocate of lifelong learning, Klaus holds a Bachelor of Science in Hotel Management, has studied business at Henley Management College, real estate investment and asset management at Cornell University’s School of Hotel Administration; and finance and strategy at the Singapore Management University.
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