Hands Free Voice-Enabled Calling in Hotels Available on Volara-Powered Amazon Alexa Devices

The first step toward removing the antiquated landline telephone from the hotel bedside table

2 min read

Scottsdale, Arizona – Volara, the voice hub for the hospitality industry, today announces the launch of live hands free voice-enabled calling available on all Volara-powered Amazon Alexa devices.

Volara launched this solution at the Fairmont Scottsdale Princess in Scottsdale, Arizona where guests can now call any phone just by speaking the phone number:

"Alexa, call 646-582-6938"

Or be instantly connected to hotel staff just by saying:

"Alexa, call the concierge."

"Alexa, call the front desk."

"Alexa, call in-room dining."

"Alexa, call housekeeping."

"Today, in collaboration with Amazon, we took the first step toward removing the antiquated landline telephone from the hotel bedside table," noted David Berger, CEO of Volara. "By adding Alexa live communication features to our suite of automated voice solutions for hotels, we're furthering our goal of ensuring hotel guests get what they want, when they want it and without having to lift a finger."

"I've experienced many innovations over the course of my career in the hotel industry, and with any technology, improving the guest experience is always at the heart of it," said Jack Miller, Regional Vice President and General Manager of the Fairmont Scottsdale Princess. "The ease of using the voice-activated Amazon Alexa by Volara offers an efficient and convenient hands-free communication for our guests. Whether its providing concierge recommendations, adjusting room temperature controls or playing their favorite music, Alexa is highly-customized for Fairmont Scottsdale Princess and brings another level of technology our guests have come to expect at our AAA Five Diamond resort."

About Uniguest

Uniguest is a global leader in providing connected technology solutions to enable those in hospitality, senior living, sports/stadiums, entertainment, retail, education, government, corporate, and enterprise to engage with their audience. Uniguest is highly focused on creating deep client relationships as shown by its most recent NPS (Net Promoter Score) score of 81. Uniguest supplies turnkey technology solutions that include digital signage, IPTV / enterprise video and engagement apps, professional services, system implementation, and 24/7/365 multi-lingual support. To learn more about Uniguest please visit www.uniguest.com and for the Uniguest partner program visit www.uniguest.com/channel-partners.

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Uniguest

2926 Kraft Drive
Nashville, TN 37204
United States

Phone: 800-467-1218
[email protected]
www.uniguest.com

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