Volara launched this solution at the Fairmont Scottsdale Princess in Scottsdale, Arizona where guests can now call any phone just by speaking the phone number:
"Alexa, call the concierge."
"Alexa, call the front desk."
"Alexa, call in-room dining."
"Alexa, call housekeeping."
"Today, in collaboration with Amazon, we took the first step toward removing the antiquated landline telephone from the hotel bedside table," noted David Berger, CEO of Volara. "By adding Alexa live communication features to our suite of automated voice solutions for hotels, we're furthering our goal of ensuring hotel guests get what they want, when they want it and without having to lift a finger."
"I've experienced many innovations over the course of my career in the hotel industry, and with any technology, improving the guest experience is always at the heart of it," said Jack Miller, Regional Vice President and General Manager of the Fairmont Scottsdale Princess. "The ease of using the voice-activated Amazon Alexa by Volara offers an efficient and convenient hands-free communication for our guests. Whether its providing concierge recommendations, adjusting room temperature controls or playing their favorite music, Alexa is highly-customized for Fairmont Scottsdale Princess and brings another level of technology our guests have come to expect at our AAA Five Diamond resort."
Volara is THE provider of custom voice-based solutions for the hospitality industry. It's the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon and is a launch partner of Alexa for Hospitality. Volara's proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms. Volara's proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a million people have used voiced-based solutions powered by Volara. To learn more about Volara, visit https://volara.io/.