ReviewPro Responds to Significant North American Growth by Opening Customer Support Office in Atlanta

Atlanta, GA -- ReviewPro, the world leader in Guest Intelligence solutions for the hospitality industry, doubles down to expand its already strong presence in the US by setting up offices in Atlanta, Georgia. This new office is the home of the company's customer success team that will support both North & South American based clients. The ReviewPro team is housed in the Shiji US headquarters. Shiji acquired a majority stake in ReviewPro in December 2016.

In the last year, ReviewPro has significantly increased its market share in the US. A partial client list includes Red Lion Hotels, Hard Rock, Loews Hotels, and Viceroy Hotel Group. The North American market is the fastest-growing market for the world leader in Guest Intelligence, providing its Guest Experience Improvement Suite™ to 40,000 hotels globally. ReviewPro has stolen market share from the local players like Revinate and Medallia by offering hotel brands the opportunity to identify and prioritize operational and service improvements, enhance the guest experience, boost online reputation, and ultimately increase profits.

RJ Friedlander, Founder and CEO at ReviewPro, commented "Customer support is particularly important for the demands of the US market, and we are excited to establish a local support team for new clients as well as our existing US based clients."

About Shiji ReviewPro

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets.

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