Shiji expands hospitality services adding PMS / POS Support & Consulting services to the Americas

Atlanta, Continuing Shiji Groups' strategy to service customers locally in region, Shiji is adding a new Professional Services team to consult on and support leading proprietary and third-party hotel and restaurant technologies in the Americas.

Shiji's Professional Services team will focus on Property Solutions Support Services, Project Management and Consulting Services. Lead by a team of subject matter experts with application experience averaging more than ten years each; Shiji's Professional Services team provides critical support when needed. The team consists of 40+ trained experts in all levels of hotel software systems support for PMS and POS services.

The objective is to provide fast, affordable support solutions without compromising the service, quality or consistency for critical hotel operations systems. The support team is located across the US with the ability to support all America's time zones.

"We believe 24/7 support by local experts is a value add that any hotel will want. The Professional Services team is made up of experts who have been in the hotel systems services industry for decades and can address any issue.", said Greg Berman, COO America's for Shiji US.

Shiji's Professional Services team assists properties and chains of all sizes with upgrades, new installations, training, backup solutions and interfaces. All projects are guided by a dedicated project management team to ensure on time delivery.

Systems are critical to hotel operations, having an experienced Professional Services team on hand to help at any time ensures hotels have no lost business and can keep servicing their guests 24/7.

About Shiji Group

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. For more information, visit www.shijigroup.com.

Information Technology Property Technology Appointments Food and beverage