Cendyn is the World’s Leading Hotel CRM Technology Provider 2018

Cendyn also voted as World’s Leading Data Driven Marketing Agency, World’s Leading Hotel Sales Proposal Platform, and World’s Leading Hotel Event Management Platform by The World Travel Awards

Visit us at HITEC booth 2140
3 December 2018


Boca Raton, Florida, December 3, 2018 - Cendyn has taken home four World Travel Awards at the prestigious Grand Final Gala Ceremony on December 1, 2018, in Lisbon, Portugal. Winning World's Leading Hotel CRM Technology Provider, World's Leading Data Driven Marketing Agency, World's Leading Hotel Sales Proposal Platform, and World's Leading Hotel Event Management Platform, bring Cendyn's tally for World Travel Awards across the globe to nine in 2018.

"It has been an incredible year for us at Cendyn. We have seen exponential growth across the globe on our team and with our customers as more and more hotels embark on a partnership with us. We are honored to have been recognized for this work with these very prestigious awards." says Charles Deyo, CEO & President at Cendyn. "As the landscape of the hospitality industry evolves, we are excited to see how hotels are adapting faster than ever before to embrace this change with technology platforms like ours. We look forward to continued growth in 2019."

Using a centralized data platform as a means for hoteliers to communicate with their guests has revolutionized how they can learn more about guests interactions, drive direct bookings, maintain a brand presence with their most valuable guests and stay competitive in their market. Cendyn's complete product portfolio strives to keep hoteliers innovating and at the forefront of what they do.

Cendyn's CRM Suite caters for every hotelier from large brand to small boutique properties. Using multiple integrations, Cendyn consolidates multiple data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and helps hotels acquire new customers.

Cendyn's unique Data-Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests more than ever before. By targeting the right guests, at the right time, with the right message, hoteliers are able to cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of their brand.

Cendyn's eProposal software allows hoteliers to respond to RFPs in minutes and seize their first-responder advantage to dramatically increase group bookings. eProposal is built to deliver personalized, media-rich RFP replies on a branded microsite. Real-time alerts of interactions with proposals also allow hotel sales representatives to react immediately before their competition does.

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About Cendyn

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices in Boca Raton, Atlanta, Boston, San Diego, London, Munich, Singapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year. For more information on Cendyn, visit www.cendyn.com.

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980 N. Federal Highway, Suite 200
Boca Raton, FL 33432
United States
Phone: 1-800-760-8152

Nicola Graham

Senior Director, Global Marketing
Phone: +442080683195