With over 10 years experience in sales and account management for hotels, Riccardo joins Runtriz with a plethora of industry knowledge. He holds a degree in Tourism Economics and a Master's in Tourism and Travel Services Management from Complutense University of Madrid. Riccardo explains, "I started my journey in the travel industry in 2004 working for a small Spanish wholesaler, then I moved to Pegasus Solutions where I spent 8 years as Account and Sales Manager."
Most recently, Riccardo joined Lanyon Solutions in 2015 as regional director of sales; after a successful 212% target achievement and the merge between Cvent and Lanyon solutions that took place in December 2016, he was appointed to Senior Director Of Sales, Europe at Cvent. "With their revolutionary technology, no one compares to Runtriz. That's why I am eager to bring my expertise to the team and I look forward to an exceptional 2019," he adds.
Runtriz is recognized as a groundbreaker in mobile and digital solutions designed to improve the guest and staff experience. Having launched the industry's first iPhone app, today Runtriz is the company the world's top hotels and casinos look to for innovations in hospitality technology. With artificial intelligence such as Alexa in each hotel room, guests can make spa appointments, order food and drinks, check in or out, and get in touch with the hotel staff simply with their voice. Their technology also provides guests with offers and promotions, as well as keyless room entry.
"We are excited to have Riccardo join our team," says David Millili, CEO of Runtriz. "His growth-mindset, industry knowledge, and networking skills are a powerful addition that will open us up to a new vision for the international market in the coming year."
Runtriz delivers guest engagement solutions to large hospitality brands, including Radisson, Best Western and Caesars Entertainment, as well as many other brands and independent hotels and casinos.
For more information, please visit runtriz.com.
Runtriz delivers magic moments utilizing an open guest service platform that enables guest service amplification. We strive to enhance both the staff and guest service experience to optimize their time. With over 2000 hotels in 120 countries covering 50 + languages, Runtriz has the knowledge and experience to support your hotels' digital and guest engagement goals. We help our partners increase guest service results be delivering what today's guests want. For more information, or to request a demo, please visit runtriz.com.