"We're thrilled to celebrate a record year and are already working to continue that trend in 2019," said David Koretz, Founder and CEO of Plum. "Our success is driven by the results our clients have seen in terms of delighting their guests, standing out from the competition, increasing F&B revenue, and the overall improvement of guest engagement. The sales numbers and positive guest reviews speak for themselves."
In just the last year alone, Plum was deployed across 15 markets including Orlando, DC, Napa Valley and Phoenix, with prestigious brands that include Waldorf Astoria, St. Regis, Four Seasons, Auberge, Sheraton and Rosewood. The company is starting out 2019 with tremendous momentum with new partnerships with properties in Denver, Nashville, and Fort Lauderdale.
In today's world of instant gratification, there are new and innovative ways of delivering services and products that readily meet and exceed the expectations of guests. This is where Plum comes into play. Much like the popularity of Nespresso's in-room coffee service, Plum offers on-demand, chilled red or white wine. With each pour, Plum tracks, bills guests, and notifies housekeeping when a bottle needs to be replaced.
"Today's guests are accustomed to sophisticated technology at home, and they expect it in their hotel room too," adds David. "Hotel revenue from traditional services such as phone calls, in-room pay per view movie rentals, and mini-bars are becoming a thing of the past, so hotels are looking to invest in the latest self-service and in-room amenity offerings. There are 4M luxury and upscale hotel rooms globally, and 90% of the guests who stay in them identify as wine drinkers, so this represents an exciting opportunity to improve guest service, increase profits and reduce labor costs just by implementing Plum."
To learn more, visit hotels.plum.wine.
Plum reimagines every aspect of the wine by the glass experience. The world's first appliance that can serve a glass of wine just as the winemaker intended, Plum allows hoteliers to satisfy the moments that inspire guests to enjoy a glass of wine in the hotel's room product. Plum delivers an unforgettable experience — and profits — in extraordinary style, one glass at a time. To learn more visit http://www.plum.wine