Cloud5 Communications Enhances Guest Satisfaction with New HSIA Network for the SpringHill Suites by Marriott Morgantown, WV

CHICAGO - Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently completed the installation of a high speed internet access (HSIA) solution at SpringHill Suites by Marriott, Morgantown, WV. The advanced HSIA network ensures that the property continues to provide the highest level of connectivity for guest satisfaction and meets Marriott's latest Global Property Network Standards (GPNS) for Internet.

Cloud5 is a top ranked Marriott Internet supplier. Serving the full-range of Marriott properties from limited service to large conference resorts, Cloud5 has the highest level of system provider certification as a Marriott GPNS Full Certified provider for HSIA. Cloud5 offers hotels a complete range of Internet services including high-performance property-wide guest and back-of-house WiFi, advanced services and GRE integration, conference and event services tool, network management and 24/7 guest and associate support.

"The SpringHill Suites Morgantown continually strives to increase guest satisfaction. Knowing that WiFi is the most important amenity for today's guests, we turned to the trusted industry experts at Cloud5 to update our Internet network," said Ben Caufield, Hotel Operations and Construction, Sabraton Lodging. "Cloud5's team of network engineers and support staff were able to help us upgrade our Internet quickly and seamlessly with no interruption for our guests or staff."

The SpringHill Suites Morgantown is situated downtown Morgantown along the Monongahela river and near West Virginia University and Mylan Puskar/Mountaineer Stadium. The HSIA upgrade covers three floors, 80-guest suites, two meeting rooms and public space.

"Cloud5 is proud to help hotels like the SpringHill Suites Morgantown remain competitive in their markets and meet the needs of today's always-connected guests by delivering high performing and reliable WiFi," said Mark Holzberg, President & CEO, Cloud5 Communications. "We are excited to work with strong local properties committed to delivering guest satisfaction and the proven Marriott stay experience."

Cloud5 is working with many Marriott properties across the Americas that are required to upgrade to the current GPNS Internet standards by July 2019. Cloud5 offers a complete range of Internet services including high-performance property-wide guest and back-of-house WiFi, advanced services and GRE integration, conference and event services tool, network management and 24/7 guest and associate support. For more information, Marriott and Starwood brand hotels, owners and/or management companies can contact Cloud5 at [email protected].

About Cloud5 Communications

Cloud5 is the leading IT and communications solutions and services provider for customer-centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience at more than 5,000 hotels across the United States, Canada and CALA. Cloud5's award-winning Contact Center combines innovation with skilled agents to deliver white label hotel reservations, sales, guest relations and service that add value across any channel. The company's comprehensive Managed Services support all the technology-related components of a successful hotel operation and act as an extension of a property's IT department. For more information visit cloud5.com or call 877.241.2516.

Property Technology Innovation Guest Experience