GCH Hotel Group rolls out apaleo and an entirely new technology platform in less than 24 hours

Was this wishlist a pipe dream, or could it become a reality?

One provider was up for the challenge. apaleo, the world's most open property management system partnered with GCH Hotel Group to get all systems up and running.

"With all the advanced technology that is accessible in the world today, we didn't feel that getting a new system live should come with all the problems we had dealt with in the past," said Bernd Mauritz, Director IT & Systems of GCH Hotel Group. "apaleo shared our vision of speed, quality, and ultra-connectivity, and they delivered."

Within 24 hours, all data was migrated from the hotel's legacy system and live in apaleo's PMS. Code2Order was connected to enhance the guest journey, and ProfitIntelligence was connected for reporting and business intelligence. Perhaps best of all, staff were successfully trained in using the system in a matter of hours - no consultants, no long on-site trainings required.

"Our staff is our most valuable asset, and we wanted to make sure that any change in our technology would make their working day easier and their time more productive. apaleo is so intuitive that everyone using the system was completely up to speed within a couple of hours," said Sascha Hampe, Chief Operating Officer of GCH Hotel Group. "This will also allow for quick onboarding of new staff in the future."

The new platform gives ibis Styles freedom and agility to adjust and scale as required, from adding fully-integrated automated payments and or selecting more than 100 pre-connected 3^rd party applications available within the apaleo store.

"The hotel tech world is finally changing, allowing hotels to be more innovative and to move with speed," said Martin Reichenbach, co-founder and COO of apaleo. "We are excited to work with GCH Hotel Group on this project and look forward to bringing hospitality to the future."

About Apaleo

Apaleo is the open property management platform for hotel and serviced apartment groups, empowering accommodation providers to create the ultimate digital experience for guests and staff. The API-first property management platform powers brands across more than 24 countries, disrupting the nature of hospitality software with the transition from single-vendor suites to best-of-breed technology. Customers include Numa, Limehome citizenM, Mollie's, Vagabond Club, Raus and more. For more information, visit apaleo.com.

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