CLEARWATER, Fla. — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been recognized as an in-room entertainment industry champion in a recent vendor landscape report published by the Info-Tech Research Group Gaming & Hospitality Research Center (GHRC). Selected as one of only five companies to be awarded the title of champion, HIS with its BeyondTV guestroom content casting and voice control solution earned consistently high scores for its ability to seamlessly cater to guest demands for casting personal content, enhanced convenience and data privacy.
Source: Hotel Internet Services
Info-Tech Research Group GHRC Vendor Landscape reports recognize outstanding vendors in the technology marketplace specific to gaming and hospitality. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category. In analyzing each in-room entertainment platform, Info-Tech Research Group evaluated product features, usability, affordability and architecture to determine the advantages available to both properties and their guests. By also evaluating vendors themselves for viability, strategy, reach and the ability to integrate with third-party systems, the report also provides decision-makers with even greater insight into selecting an in-room entertainment solution that is the best fit for their business.
Larry Fretz, Gaming & Hospitality Practice Lead at InfoTech states that "Through our deep industry experience and global GHRC member insights, Guestroom technology is a market that has long forced hotel operators to evolve to keep pace, or exceed, consumer home trends in order to meet guest expectations. The ability to cast content to TVs and control lighting, thermostats and make guest requests are key aspects of the experience."
BeyondTV was provided with an "exemplary" rating in usability for its ability to provide end-user and administrative interfaces that are intuitive and that offer streamlined workflows. This is partially due to BeyondTV's cloud-based and centralized content management system. This feature allows properties to efficiently manage each guestroom unit and oversee that security roles, permissions and brand standards are consistently in effect, while also providing guest experience personalization and hotel marketing and promotional capabilities. Also rated positively was BeyondTV's ability to cast content onto guestroom televisions without the need to input login details. BeyondTV also ensures that guest data integrity is maintained via patented privacy technology that automatically erases all usage information upon check-out, with guests also having the option to manually delete their personal data at any time during their stay. Other BeyondTV strengths noted by the vendor landscape report include BeyondTV's integration with Alexa, providing guests with the ability to use their voice to control room amenities such as televisions, lighting and thermostats, as well as the ability to make requests for additional services.
"The vendor landscape report by Info-Tech Research Group correctly points out that features such as television casting are becoming mainstream because travelers expect it, as Larry Fretz and his independent team of analysts were able to determine by conducting an in-depth evaluation of today's guest behaviors and needs," said Gary Patrick, CEO of Hotel Internet Services. "we are deeply honored to have been recognized as an industry champion in this field due to our ability to provide guests with the seamless experience that they seek. Fretz and his team further detail how guestroom entertainment technology is a market that is being forced to rapidly evolve to keep pace with consumer home trends, and we are proud to be featured in a report that provides industry decision-makers with the information they need to keep up with the latest trends and ensure complete guest satisfaction."
As a comprehensive guestroom entertainment platform, BeyondTV is recognized for its ability to provide guests with access to details on available amenities, promotions and services via guestroom television screen or by making an inquiry through Alexa. Further enhancing the potential for increased revenue is BeyondTV's ability to play video loops showcasing additional offerings or even other properties that belong to a hotel brand. Such footage can be scheduled to play when a guest first enters the room or when the television remains inactive for a preset period of time.
HIS will be demonstrating BeyondTV's full array of abilities at booth #2132 during HITEC Minneapolis, taking place June 17-20. To schedule a demonstration or for more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].
With a paid membership of over 30,000 members worldwide, Info-Tech Research Group (www.infotech.com) is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has an eighteen-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.
Info-Tech's Gaming & Hospitality Research Center (GHRC) focuses on providing practical and tactical advice for CIOs, VPs and Director level IT professionals within the casino & resort market. Evaluating vendors and products specific to the Gaming & Hospitality industry is a revolutionary way to help evaluate current and future technology. Increased value and accelerated business results can be realized when combined with GHRC consulting services that use a structured, industry best practices approach across four major IT focus areas: IT/Business Alignment, Applications, Infrastructure and Risk Management.
Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, network security, guestroom entertainment, security systems and IoT management. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing abilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S., and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.
Guestroom Technology Awards and Accolades Guest Experience
50 S. Belcher Rd, Ste 116
Clearwater, FL 33765
United States
Phone: 1 818 338 3410
www.hotelwifi.com