ME Dubai Partners with InnSpire to Offer Complete Digital Guest Journey Ahead of 2020 Opening

Leading provider of guest engagement, entertainment and connectivity solutions selected to maximize the digital guest journey at luxury Dubai property

4 min read
ME Dubai Partners with InnSpire to Offer Complete Digital Guest Journey Ahead of 2020 Opening — Photo by InnSpire INC.

Dubai, UAE – InnSpire, a leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world's most iconic hotels and brands, has been selected by ME by Melia to implement its full stack of connectivity and guest engagement solutions at the much anticipated ME Dubai when the property opens in 2020.

InnSpire's award-winning digital solutions work collaboratively to allow for guest control over their entire travel experience, from guestroom access to temperature and lighting. As such, InnSpire's offerings at the ME Dubai will include the company's full-featured Guest Journey App, its InnCable in-room TV solution and the property's robust Wi-Fi network, all working in concert to provide travelers and hotel operators with seamless and highly personalized command over the guest experience.

In order to offer the smart TV experience without limiting the property's choice of television hardware, the ME Dubai is adopting InnSpire's proprietary InnCable platform. Because the cable itself is a self-contained IPTV "set-top-box", InnCable allows hotels to flexibly allow Smart TV capabilities anywhere on property, using virtually any screen available.

"Our integration plan for the ME Dubai is focused on providing an all-in-one solution for one of the most luxurious hotels in one of the most prestigious brands in the world," said Martin Chevalley, InnSpire's CEO. "Hotel operators today are looking for true solution partners, not just individual products working in silos. We are happy to be able to fulfill that need and look forward to the opportunity to work closely with ME by Melia in bringing a uniquely personal luxury experience to Dubai."

ME by Melia is a lifestyle hotel brand that draws inspiration from international cuisine, music, fashion and design. The brand's Dubai hotel has been designed by legendary architect Zaha Hadid, and the operations is led by GM Stefan Viard.

"When looking for one solution that truly does it all, InnSpire is our obvious choice" said Stefan Viard. "The integrations in the project puts a very high demand on seamlessness and smooth operation. We are looking forward to a guest journey, tied together by the InnSpire App, the TVs and the multiple interfaces that allows guests to communicate with us, and experience the hotel on their own terms".

The property is expected to open in 2020 in Dubai's Opus Building, and will offer 93 guestrooms, the luxurious Suite ME and 98 private apartments in one of the fastest-growing and iconic travel destinations in the world. ME Dubai also offers 15 restaurants for travelers immerse themselves in, including contemporary Japanese cuisine at Roka by Chef Rainer Becker.

For more information on InnSpire's comprehensive guest journey platform, including connected guestroom TV and entertainment solutions, please visit www.innspire.com.

About InnSpire | Since its inception in 2012, InnSpire has become a leading provider and innovator of guest engagement, digital entertainment and frictionless experiences for the global hospitality market. With artificial intelligence (AI) as a central driver, InnSpire powers seamless frontend experiences for leading hoteliers globally, including mobile apps, mobile check-in, mobile key, face recognition, interactive TV experiences, lights/temp-controls, AI-based chat, AI drafted guest reviews, analytics and much more to deliver a complete 360° control hub for property owners, managers and staff.

All of this is made possible by InnSpire.ONE, an extensive and powerful integration hub that leverages a decade of innovation to digitally interconnect nearly every aspect of the modern hotel's operations. The company's product portfolio comprises a diverse range of innovative software and hardware solutions that allow hotels to generate more revenue, offer better and more personalized entertainment to guests, and analyze and optimize results using a single platform that's easy to update or change according to the hotel's specific needs and preferences. Having partnered with world-class hotels on every continent, InnSpire is widely recognized for its ability to offer solutions that are comprehensive, cost effective, and remarkably easy to set up and maintain. InnSpire maintains four regional offices around the globe, including North America, Europe, Asia and the Middle East. For more information, please visit www.innspire.com and connect with us on LinkedIn and Facebook.

Property Technology Guestroom Technology Travel Technology Chatbots, Robotics & AI

InnSpire INC.

1875 K Street
Washington DC, DC 20006
United States

Phone: 46 (0) 8 33 22 02
[email protected]
www.innspire.com

Share this article
Powered by