It is important for the group at Team San Jose to have an operational tool that is user-friendly and customizable for its various types of locations. When looking for new technology at the property, they found that the innovative solutions from Agilysys met their demands to replace a long-time competitive solution.
Team San Jose is an innovative partnership unifying the San Jose Convention and Visitors Bureau, hotels, arts, labor and venues to deliver an exceptional visitor experience and serve as the gateway to San Jose as a destination. The company manages the San Jose McEnery Convention Center and the San Jose Theaters, a collection of arts and entertainment venues that includes the California Theatre, the Center for the Performing Arts, Montgomery Theater, and the San Jose Civic Center.
"It has been a pleasure working with Agilysys through every step of this process," said Robb Hales, Food and Beverage Controller at Team San Jose. "The complexity of our project matched well with the offerings of Agilysys, and together, we're commited to further delivering efficient and exceptional customer service."
InfoGenesis POS is an award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency.
"We look forward to helping Team San Jose drive operational improvements from day one with comprehensive and feature-rich solutions," said Tim Hansen, Area Vice President of Sales at Agilysys. "InfoGenesis POS will improve service across their venues and allow staff to deliver a world-class guest experience."
Team San Jose is an innovative partnership unifying the San Jose Convention and Visitors Bureau, hotels, arts, community business leaders, labor and public venues to deliver an exceptional visitor experience and serve as the gateway to San Jose as a destination. It is the parent organization of Visit San Jose, the destination marketing organization (DMO) for the city to increase tourism's economic impact to San Jose through destination development and brand strategy. Team San Jose also manages and operates the San Jose McEnery Convention Center, South Hall, and San Jose Theaters, the collection of arts and entertainment venues that include the California Theatre, Center for Performing Arts, Montgomery Theater and San Jose Civic. In addition, Team San Jose created and operates a full-service catering facility that serves as the official caterer in all TSJ managed venues and is a UPS Franchisee. Team San Jose is a nonprofit, economic development organization and the primary driver in generating economic impact to San Jose's local economy through leisure and business travel. For more information, visit www.sanjose.org.
Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.
For more information, visit www.agilysys.com.