B&W Hospitality Certification by Swiss Approval

Radical social, economic and cultural changes are in progress since second half of 2019 due to COVID19.

Hospitality industry is facing a big challenge, and in order to survive, has to change immediately and radically. Additional services should be added in the day to day business, and new rules have to put in place, during daily operation.

B&W qualification criteria, is an Innovative management & assessment tool, which is setting up the base for such radical changes.

The innovation of B&W consists by create a New operational department, interfacing with the traditional ones (reception, housekeeping, f&b, administration, etc..), the so called B&W Service Department, dealing directly with the Guests and Visitors Health Care Safety, in every hospitality structure.

A new kind of activities will be incorporated on a permanent basis, in the daily operation of the hospitality structure.

This may imply increase of operational costs, but at the same time it will increase significantly the feeling of safety and wellbeing by Guests and Visitors.

Increase in costs is rather related to the following factors:

• Guarantee a maximum occupancy not exceeding 85%, in order to guarantee a minimum number of Quarantine Rooms. Maximum occupancy level could be also defined by local Authorities.
• Invest in Facilities and Technology, new services and specific Human resources employment as well as in Training.

The combination of outside-hospital medical care, emergency care, use of Personal Protective Equipment, Infectious disease preventive measures, provides a challenge which should be effectively handled to ensure Guests and Visitors safety.

The Scope of «B&W» Scheme of Qualification Criteria Conformity Assessment is to assure the desired level of health wellbeing and safety in the context of:

• Non-Communicable Disease Health Incidents, related to acute and intermediate healthcare response to emergencies cases' management as well as Primary Health care cases' management.
• Communicable Diseases Incidents, related to the prevention and surveillance of infectious communicable diseases management as well as acute health care response to an emergency, due to an infectious incident or an outbreak in the hosting premises, during an epidemic or pandemic situation.

The «Hospitality Enterprise» under the perspective of «B&W» qualification and certification criteria, does not undertake responsibilities related to medical services and does not subsidize the role of any medical care provider, but is aiming to assure effective implementation of health and safety procedures, for all guests and visitors.

For more information regarding the innovative B&W CERT, please click here.

Information Technology Safety & Security Hotel Ratings & Classification National & International Policy