[Podcast] The art of personalizing traveler experiences

In this episode, we explore in great detail with David Axelrod what it takes to personalize a modern guest experience, the things you need to listen to, and how to approach your guests where they are. David is an all-around expert on personalization, dedicating his career to writing best-selling books, designing bespoke luxury experiences, and consulting with various companies to improve personalization. We highly recommend checking out his book on how to create and inspire amazing travel experiences.

We are back with another dual episode drop with two amazing thinkers and influencers in the industry that focused their entire careers around personalization and wellness. We get their advice and perspectives on the realistic and pragmatic approaches to improving your own experiences for your guests, and even how you can apply these same strategies for your operational teams.

For additional episodes of the Unpacking Travel podcast, visit www.amadeus-hospitality.com/podcast.

About Amadeus

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveller journey and help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fans.

Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.

To find out more about Amadeus, visit www.amadeus-hospitality.com.

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