Sentiment Survey Report Released by Hospitality Net Reveals Surprising Insights from Industry Leaders
Sentiment Survey Report Released by Hospitality Net Reveals Surprising Insights from Industry Leaders

Featured · 26 Oct

Hospitality Net™, the most-trusted source for hospitality industry news, and HFTP, a global nonprofit association that is dedicated to solving indust

Angie Hospitality® Strengthens Executive Team to Meet Global Surge for Contactless Guest Experience
Angie Hospitality® Strengthens Executive Team to Meet Global Surge for Contactless Guest Experience

Angie Hospitality · 5 Aug

Angie Hospitality, developer of the industry's first 24-hour interactive guest room assistant, room control, telephony and Wi-Fi solution, built just

This summer's ‘Must Reads’ chosen by EHL’s Rooms and Revenue Management
This summer's ‘Must Reads’ chosen by EHL’s Rooms and Revenue Management — By Beatrice Venturini

EHL · 5 Aug

Continuing our summer reading list theme, EHL's Rooms and Revenue Management teams have drawn up a shortlist of essential titles that all prospective students of hospitality management should be familiar with on the topic of RM by the start of the new term.

Kewadin Casinos Selects Agilysys IG OnDemand to Keep Food & Beverage Orders Flowing with Contactless Guest Self-Service
Kewadin Casinos Selects Agilysys IG OnDemand to Keep Food & Beverage Orders Flowing with Contactless Guest Self-Service

Agilysys · 5 Aug

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Kewadin

Why Hotel Chatbots Are the Next Big Thing in Customer Service
Why Hotel Chatbots Are the Next Big Thing in Customer Service

ReviewPro · 5 Aug

In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly

Perspectives with Saurabh Prakash, Group-VP Marketing for Millennium Hotels and Resorts

· 5 Aug

For this edition of Perspectives, we hosted Saurabh Prakash, an experienced and award-winning hospitality leader to talk to us about how hotels need

ONE Newsletter
MANY Sources
Brought to you by HFTP
Hotel Internet Services Unveils Survey Results Revealing New Insight into Guest and Hotelier In-room Entertainment and Voice Technology Trends
Hotel Internet Services Unveils Survey Results Revealing New Insight into Guest and Hotelier In-room Entertainment and Voice Technology Trends

Hotel Internet Services (HIS) · 4 Aug

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has released the full results

IZB Residence CAMPUS AT HOME Moves to Infor Cloud for Better Guest Experience
IZB Residence CAMPUS AT HOME Moves to Infor Cloud for Better Guest Experience

Infor · 4 Aug

Infor, a global leader in business cloud software specialized by industry, today announced it will introduce Infor Hospitality Management Solution (H

IHCL Introduces I-ZEST: IHCL’s Zero-Touch Service Transformation
IHCL Introduces I-ZEST: IHCL’s Zero-Touch Service Transformation

IHCL · 4 Aug

MUMBAI, Indian Hotels Company (IHCL), South Asia's largest hospitality company, today announced the launch and implementation of I-ZEST: IHCL's Zero-

Expedia Group Expands Optimized Distribution for Lodging Partners
Expedia Group Expands Optimized Distribution for Lodging Partners

Expedia Group, Inc. · 4 Aug

Expedia Group today announced that it has rolled out its optimized distribution program for all medium to large-size lodging partners, allowing them

What is a data platform and how does it work in hospitality?
What is a data platform and how does it work in hospitality? — By Carson Booth

With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations. The importance of data is evident, writes SnapShot’s Carson Booth, but it’s essentially worthless unless it is properly stored, intelligently connected, and made accessible. Without the technology to bring data together, data becomes unmanageable and data silos are unavoidable. The decentralized nature of the hotel and restaurant business and the lack of integrations between channels across the industry have made the need for an independent system to collect and connect all hotel data inevitable. Enter the data platform.

Cloud Hosted vs. On-Premise vs. Self Hosted vs. Private Cloud PMS: All Platforms Have Advantages; Which is Right for You?
Cloud Hosted vs. On-Premise vs. Self Hosted vs. Private Cloud PMS: All Platforms Have Advantages; Which is Right for You? — By Warren Dehan

NORTHWIND-Maestro · 4 Aug

A great deal has been written over the years about the viability of moving a hotel's property-management system (PMS) to the cloud to take advantage of the latest technologies, but hoteliers need to realize that it's not the only viable option. All platforms have advantages, including self-hosted, private cloud and on-premise solutions that leverage the latest mobile, contact free and web-based technologies. Independent operators can still enhance the digital guest experience, support personalized and mobile check-in, deploy contact free technologies, and secure hotel/guest data even if their PMS does not reside in the cloud. It should not be a question of "Cloud or On Premise?" but rather "Does the PMS solve your business objectives in both technology and service?"

Registration is Now Open for the 2021 HotelTechAwards
Registration is Now Open for the 2021 HotelTechAwards

Hotel Tech Report · 3 Aug

Registration is now open for the 2021 HotelTechAwards (www.hoteltechawards.com), the industry's only data driven awards platform that recognizes best

Taking A Fresh Approach To Hospitality
Taking A Fresh Approach To Hospitality — By Sarah McCay Tams

Duetto · 3 Aug

Delivering affordable luxury with a high tech component, citizenM has always taken a fresh approach to hospitality. The global budget luxury brand, launched in 2008, has always put tech at the center of its offering, both from a customer standpoint and in terms of operations.

HFTP Offers New Digital Format for the Uniform System of Accounts for the Lodging Industry (USALI), 11th Revised Edition
HFTP Offers New Digital Format for the Uniform System of Accounts for the Lodging Industry (USALI), 11th Revised Edition

HFTP · 3 Aug

Hospitality Financial and Technology Professionals (HFTP®) has just released a new format for the USALI, 11th revised edition: a digital version that

New SiteMinder Research Shows Bright Outlook For Mexico’s Hotels As Health-Conscious Locals Plan Trips
New SiteMinder Research Shows Bright Outlook For Mexico’s Hotels As Health-Conscious Locals Plan Trips

SiteMinder · 3 Aug

New research by SiteMinder, the global hotel industry's leading guest acquisition platform, reveals a growing enthusiasm for domestic travel among Me

Providing High-Touch Through High-Tech: Resilience In Hospitality Through Human, Technology And System Convergence
Providing High-Touch Through High-Tech: Resilience In Hospitality Through Human, Technology And System Convergence — By Laurette Dubé, Ambika Gandhi, MRICS

Horwath · 31 Jul

The Covid-19 pandemic has taken a severe toll on the global hotel industry. In Canada alone, the accommodation and food services industry (the hospitality industry in a broad sense) accounts for 1.3 million jobs in the national economy, and contributed $44.6 billion to Canadian GDP in 2019. In Canada, as in all countries around the world, travel restrictions have led to staggeringly low occupancy levels, sometimes in the single digit percentage.

HTNG to Offer Free Membership to Employees in Transition
HTNG to Offer Free Membership to Employees in Transition

HTNG · 31 Jul

Hospitality Technology Next Generation (HTNG) extends free memberships through the end of the year to individuals who have recently been laid off by

HFTP Europe Hangout with EMEA and HotStats

· 31 Jul

The HFTP Europe Hangout on July 1 was presented by Michael Grove, Managing Director at EMEA and David Bailey, Brand Ambassador at HotStats. The sessi

Ripe for Rebound: The Future of Hospitality
Ripe for Rebound: The Future of Hospitality — By David Millili

Angie Hospitality · 30 Jul

They say that smooth seas do not make for skillful sailors, and indeed, over the past several months, that belief has been put to the test. As global communities continue to work tirelessly to combat the spread of the coronavirus, the hospitality industry has been placed in an incredibly vulnerable position. But, within that sobering reality, it's important to remember that the hospitality sector is no stranger to crisis. Our industry has survived countless challenges and periods of economic downturn, and COVID-19 is no exception.

The future of the CRS
The future of the CRS — By Gautam Lulla

We’re seeing a dramatic shift in the hotel distribution landscape right now. For the last decade, writes Travel Tripper’s Gautam Lulla, there’s been a boom in the number of new hospitality technology providers entering the market. These companies introduced fresh ideas and products into a tech landscape that had long been stagnant. We’ve now reached a point of maturity, and the industry is moving toward a "platformization model.”

SiteMinder World Hotel Index Reveals Hotel Bookings In Spain Returned Strongly Through To Summer
SiteMinder World Hotel Index Reveals Hotel Bookings In Spain Returned Strongly Through To Summer

SiteMinder · 30 Jul

Newly-released data from SiteMinder, the global hotel industry's leading guest acquisition platform, today reveals that hotel bookings throughout Spa

React Mobile Releases Updated BLE Beacon Designed to Improve Location Accuracy, Increase Battery Life
React Mobile Releases Updated BLE Beacon Designed to Improve Location Accuracy, Increase Battery Life

React Mobile · 30 Jul

Finding the right employee safety solution can be overwhelming, especially when hotels are facing deadlines to comply with state mandates and meet br

Communication Agility is Key to MOHG’s Ability to Continue to Deliver Superior Service Amidst COVID-19
Communication Agility is Key to MOHG’s Ability to Continue to Deliver Superior Service Amidst COVID-19 — By Andrada Paraschiv

Beekeeper · 30 Jul

With the resurgence of COVID-19 cases in many parts of the world, hoteliers need to be more agile today than ever before. As newly crafted safety and operating protocols continue to evolve, hoteliers must react quickly to ensure that changes are carried out effectively by their frontline employees.

Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience
Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience

INTELITY · 29 Jul

INTELITY®, the provider of hospitality's most comprehensive guest experience platform, has signed a deal with Hotel ELEO at the University of Florida

Bypass Room Keys And The Check In Desk With Latest Virgin Hotels Mobile App
Bypass Room Keys And The Check In Desk With Latest Virgin Hotels Mobile App

Virgin Hotels · 29 Jul

Virgin Hotels, the growing lifestyle hotel brand by Virgin Group Founder Sir Richard Branson, announces an updated version of their mobile app Lucy,

New Barometer On Hospitality Recovery Trends
New Barometer On Hospitality Recovery Trends

D-EDGE Hospitality Solutions · 29 Jul

On April 9th, D-EDGE launched the Hospitality Recovery Tracker to help hoteliers and the hospitality ecosystem spot the first signs of recovery, so t

How the Positive Network Effect Supercharges Chatbots
How the Positive Network Effect Supercharges Chatbots

ReviewPro · 29 Jul

Chatbots save you time and resources. However, many times when you buy a chatbot you buy a 'project' when what you really wanted was a 'product'. Wit

Minor Hotels Tailors Brand Experiences with Oracle
Minor Hotels Tailors Brand Experiences with Oracle

Oracle Hospitality · 29 Jul

For a global hotel chain, such as Minor Hotels, one of the most essential needs is a single source of information to gain true insights into operatio