How Accor Developed a Unique Digital Ecosystem to Best Serve Its Hotel Owners

skift.com - Hotels · 22 May

Hotel groups are constantly developing new digital initiatives to improve the experiences of their hotel guests. Accor believes that the experiences

Yelp Launches Green Practices Initiative to Highlight Restaurant Sustainability Efforts, Reduce Plastic Waste
Yelp Launches Green Practices Initiative to Highlight Restaurant Sustainability Efforts, Reduce Plastic Waste

green lodging news · 22 May

Yelp has launched a Green Practices Initiative to begin surveying consumers and understanding how to better assess the sustainability of a restaurant

Updates, training boost energy-management benefits
Updates, training boost energy-management benefits

Hotel Management · 22 May

Here are some things to know when considering upgrading or introducing a new energy-management system.

HTNG Releases CBRS Business Models
HTNG Releases CBRS Business Models

HTNG · 22 May

HTNG's Citizens Broadband Radio Service (CBRS) for Hospitality Workgroup offers a new opportunity to the hospitality industry to integrate mobile bro

Lodging Interactive Launches AI Powered Website ADA Compliance Service for Hotels
Lodging Interactive Launches AI Powered Website ADA Compliance Service for Hotels

Lodging Interactive · 22 May

Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announ

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SiteMinder finds more French accommodation seekers prefer to book direct

SiteMinder Blog · 22 May

A new report by SiteMinder, the global hotel industry's leading guest acquisition platform, has found that more of France's accommodation seekers pre

5 Tips for Leveraging Technology in the Supply Chain

Hospitality Technology Magazine · 22 May

Your organization’s supply chain is constantly adapting to new challenges.

The Five E's of Ease-of-Use
The Five E's of Ease-of-Use

Hospitality Technology Magazine · 22 May

When it comes to technology, restaurants need stable solutions that are simple to learn and use.

Punchh Launches Customer Sentiment Analysis
Punchh Launches Customer Sentiment Analysis

Hospitality Technology Magazine · 22 May

Machine learning and AI tool enables real-time response to customer reviews.

Hotel mergers and acquisitions: Five things to look out for if you happen to be in the IT department
Hotel mergers and acquisitions: Five things to look out for if you happen to be in the IT department — By Floor Bleeker

M&As can be painful and expensive and require careful planning, investment and change management in order to be successful, writes Accor’s Floor Bleeker. Here is his advice for thriving during the process.

VEN-U by LRS, CardFree Collaborate on Location Services, Mobile Ordering
VEN-U by LRS, CardFree Collaborate on Location Services, Mobile Ordering

Hospitality Technology Magazine · 22 May

CardFree and LRS' joint solution provides restaurants with a kiosk-free solution to line busting at peak times.

TravelNet Solutions Integrates with VacayHome Connect
TravelNet Solutions Integrates with VacayHome Connect

Hospitality Technology Magazine · 22 May

Vacation rental managers using TRACK Hospitality Software for property management can now distribute their rental inventory through booking channels.

Research Finds Two-Thirds of Travelers Prefer Machines When Booking Travel

Hospitality Technology Magazine · 22 May

According to CWT, 78% of business travelers prefer to book hotel reservations digitally, but about half of travelers want to speak to a staff member

REBEL Travel and GP Solutions Launch PropertyVIEW Hotel Content Monitor
REBEL Travel and GP Solutions Launch PropertyVIEW Hotel Content Monitor

Hospitality Technology Magazine · 22 May

PropertyVIEW makes it easier for hotels to proactively audit and monitor the accuracy of hotel descriptive information, amenities, and photos across

WebRezPro PMS Integrates with OpenKey Mobile Key Solution for Hotels
WebRezPro PMS Integrates with OpenKey Mobile Key Solution for Hotels

Hospitality Technology Magazine · 22 May

Direct interface streamlines the check-in process and enhances the guest experience.

Demystifying the Latest Release of Hotspot 2.0
Demystifying the Latest Release of Hotspot 2.0

Eleven Blog · 21 May

The Wi-Fi Alliance(r) recently released specifications for release 3 (r3) of Hotspot 2.0. Primarily, this release focused on the Hotspot 2.0 profile'

Forrester says 'Go beyond 'mobile-first' to 'the mobile remote control' for experiences
Forrester says 'Go beyond 'mobile-first' to 'the mobile remote control' for experiences

clickz.com · 21 May

A "mobile-first design mantra blinds CMOs to the whole picture," because mobile is much more than just another channel like web, radio, or email, say

Why Users Love Self-Service Technologies

StayNTouch: Hotel Technology Trends Blog · 21 May

Self-service technology is having a transformative effect on the world around us, particularly on consumer behaviour and the way we interact with bus

Maestro PMS Collection of Open APIs Gives Users The Freedom to Install Their Choice of The Latest 3rd Party Systems to Enhance Operations
Maestro PMS Collection of Open APIs Gives Users The Freedom to Install Their Choice of The Latest 3rd Party Systems to Enhance Operations

NORTHWIND-Maestro · 21 May

Today's hotel guests are digital natives that value technology. It is important that property operators provide the innovations guests want to stay c

Revenue science and the future of hotel revenue management
Revenue science and the future of hotel revenue management — By Ravi Mehrotra

The evolution of revenue management and success for the next generation of hotel managers are intertwined, not to say inextricably linked, writes Dr. Ravi Mehrotra, founder and president of IDeaS. Based on more than thirty years of experience in the space, he offers observations on how that is so—and where the future may lead.

Bedvine launches Hotel Website Builder
Bedvine launches Hotel Website Builder

Bedvine · 21 May

Bedvine, the leading booking engine and revenue management cloud solutions provider, is pleased to unveil the Hotel Website Builder tool aimed at ind

Nashville Leads U.S. Meetings Hotels
Nashville Leads U.S. Meetings Hotels

Business Travel News (BTN) · 21 May

The Omni Nashville Hotel snared the No. 1 spot among this year's top U.S. meeting hotels, compiled by meeting and event technology provider Cvent.

Announcing Felix Laboy as Executive Chairman of NextGuest
Announcing Felix Laboy as Executive Chairman of NextGuest

HEBS Digital · 21 May

NextGuest announces Felix Laboy as its new Executive Chairman with the overarching goals of continuing to drive innovation, developing new subsidiary

ServSuccess Certifies and GoT Delivers
ServSuccess Certifies and GoT Delivers

Modern Restaurant Management · 21 May

This edition of MRM's NewsBites features Game of Thrones food delivery news from Waitr and Bite Squad, National Restaurant Association, AMEX and Resy

Let's Talk Club Management Ep. 13 - It's Our Podcastaversary!
Let's Talk Club Management Ep. 13 - It's Our Podcastaversary!

Club Managers Association of America (CMAA) Blog · 21 May

We can't believe it's been one year of podcasting - thank you, listeners, for going on this journey with us! We're looking forward to sharing more wi

Finding a Cloud-Based PMS Solution That Will Take Your Hotel Business to the Next Level
Finding a Cloud-Based PMS Solution That Will Take Your Hotel Business to the Next Level — By Brittany Berger

HospitalityTechGuru · 21 May

Cloud technologies date back to the 1950s and we only learned about them during the 90s when "cloud computing" was introduced. Ever since the start of the 2000s, cloud solutions have been adopted commercially with constant growth. When it comes to the hospitality industry, cloud-based hotel PMS solutions are the manifestation of the cloud.

Ten Golden Rules to Improve Guest Experience with SMS
Ten Golden Rules to Improve Guest Experience with SMS — By Mathieu Pollet

LoungeUp · 21 May

SMS is one of the most personal communication channels and by far the fastest one. It would seem only logical, therefore, that highly-personalised service providers like hotels would use this type of communication to ensure their guests have a great stay. Surprisingly though, most hotels don't use SMS at all to interact with their guests.

Hotels use audiovisual technology in new, novel ways

Hotel Management · 21 May

As hotels continue to strive to offer the latest innovations in technology, they are turning to more advanced uses of AV equipment.