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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    April 21–23, 2020
    Palau de Congressos
    Palma, Mallorca - Spain

APOLAN Names the Top Trends Driving Passive Optical LAN Adoption for Next-Generation Smart Buildings

Hospitality Technology Magazine 4 April 2019
The Association for Passive Optical LAN (APOLAN), the non-profit organization driving both education and adoption for Passive Optical Local Area Networks (POL), today announced the top five trends driving the replacement of copper-based networks with Passive Optical LAN to meet 21st century smart building demands.

Quicktext and Alcatel-Lucent Enterprise to Address the AI-Powered Voice Assistant Market for the Hospitality Industry

Hospitality Technology Magazine 3 April 2019
Alcatel-Lucent Enterprise and Quicktext, guest communications platform for hotels, will address together the AI-powered voice assistant market for hotel guest rooms. The first joint service will be available on the market in the 4th quarter of 2019.

Sparkling Hill Resort Offers Guests an 'Extraordinary' Wellness Experience with Help from Its PMS

Hospitality Technology Magazine 3 April 2019
Luxury property operators know more about the importance of personalized guest service, guest recognition, and high-touch guest engagement than anyone else in hospitality. They understand that supporting their efforts takes the right technology partners. Sparkling Hill Resort, located in British Columbia, is a 149-room AAA Four Diamond destination that partnered with Maestro PMS so it could interact with guests on a very personal level.

From 5G to CBRS, What Do the Latest Network Innovations Mean for Hotels?

Hospitality Technology Magazine 2 April 2019
During HT-NEXT, attendees will have the chance to listen to a panel discussion on the topic: "Myths & Facts: The Future of Connectivity." From 5G to CBRS, experts weigh in on what the latest in innovation will hold for hotel networks and cellular. Will 5G live up to its expectations? What is the true potential of CBRS? This panel will talk about the unique challenges hotels face keeping guests and staff constantly connected and how tech strategies must keep up.

Avaya Taps Nuance to Deliver New, Easy-to-Navigate Conversational Interfaces for AI-Enhanced Customer Experience

Hospitality Technology Magazine 1 April 2019
Avaya Holdings Corp. announced the availability of new self-service automation capabilities with simple, easy to navigate conversational interfaces integrated in its Avaya IX Contact Center solutions. This leap forward in customer experience is a result of Avaya’s ongoing integration of AI capabilities with Nuance Communications, a provider of Conversational AI technology and an Avaya A.I.Connect partner.

RESEARCH BRIEF: High-Tech Meets High-Touch in Luxury Hotel Experience

Hospitality Technology Magazine 30 March 2019
Technology and the luxury hotel experience may often seem to have an uneasy relationship. Upscale brands pride themselves on high-touch, but the realization has come that this cannot come at the expense of high-tech. Even the most white glove of establishments know that antiquated digital touchpoints can quickly impact a guest’s sentiment and perception of a brand.

Payment Security Technology Showcase

Hospitality Technology Magazine 29 March 2019
According to Hospitality Technology research, security is mission critical for restaurant and hotels. Consistently among the top five strategic goals for technology investments, restaurants and hotels are bullish on making sure that technology investments are secure to protect both customers and brand reputation.

BKD's Backyard Joint Chooses NorthStar POS

Hospitality Technology Magazine 29 March 2019
BKD’s Backyard Joint is a new neighborhood sports bar and grill in Chandler, Ariz., that is amplifying the guest experience with a refreshing approach to pub fare, all driven by the NorthStar cloud-based point-of-sale system.

Chargebacks911: Cybercriminals and Consumerism Pose Growing Threat to eCommerce

Hospitality Technology Magazine 29 March 2019
A recent Kapersky Lab analysis found that phishing attempts on its users nearly doubled from 2017 to 2018, rising from 246.2 million to almost 482.5 million, with 18.32% of users suffering attacks.

Myanmar Hotel Updates Audio Solution with HARMAN Equipment

Hospitality Technology Magazine 29 March 2019
Ghin Gar Cherry Trading Co. recently outfitted Novotel Yangon Max with a complete HARMAN audio solution to provide exceptional sound quality and coverage for a wide range of events.

Cedar Fair Entertainment Partners with FreedomPay to Implement Its DecisionPoint Network at Its Amusement Parks, Water Parks and Hotels

Hospitality Technology Magazine 29 March 2019
FreedomPay, a leading global customer-centric commerce payments platform, is announcing a new partnership with Cedar Fair Entertainment, building upon the established secure payments services FreedomPay provides at Cedar Fair’s popular amusement parks. FreedomPay’s DecisionPoint Network™ is a fast growing advertising platform, offering a highly targeted digital advertising channel that generates revenue for its partners.

Travel Industry Apps Lag Substantially Behind Credit Card and Banking Apps, J.D. Power Finds

Hospitality Technology Magazine 28 March 2019
As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short of user expectations, according to the J.D. Power Inaugural U.S. Travel App Satisfaction Study,SM released today. The study evaluates satisfaction with travel apps across four segments: airline; hotel; online travel agency (OTA); and rental car. It explores the key variables that influence customer choice, satisfaction and loyalty based on four factors: clarity of information provided; ease of navigation; overall appearance, speed of screens loading; and range of services/activities.

Seabourn Uses VR Solution to Train Cruise Waitstaff

Hospitality Technology Magazine 28 March 2019
Pixvana, a virtual reality solutions provider, thas partnered with Seabourn, the ultra-luxury cruise line, to create and launch “TableVision,” a virtual reality training solution for waitstaff.

What Do Restaurants Need in a Forecasting Solution?

Hospitality Technology Magazine 28 March 2019
As operators deal with the increasingly costly and complicated labor market, new strategies are being defined to maintain profit margins. There’s a lot of talk about kiosks as a form of customer service automation. In fact, some of the largest QSR chains are devoting significant budget to their FOH automation strategies.

U.S. Hotel IT Infrastructure Vulnerable to I/O Performance Issues

Hospitality Technology Magazine 27 March 2019
In an investigation stretching over two months last fall, Marriott Corporation discovered that the reservation system for its Starwood division had been breached, and some 38.3 million guest records compromised, including 18.5 million passport numbers and 9.1 million payment card numbers.1 This incident, offers a revealing glimpse into the digital framework of today’s hotel industry. Like healthcare, finance, and other complex modern fields, hotels are dependent on a network of very large, interactive, and potentially vulnerable databases.

Minneapolis-St. Paul Airport Adds Smart Digital Signage to Concessions Area

Hospitality Technology Magazine 27 March 2019
Last year, Areas, was awarded the concession to operate 15 restaurants at Minneapolis-Saint Paul international airport. Areas is also present through its franchises at other North American airports, including Chicago, Los Angeles, Atlanta, Miami, Newark, Washington, Indianapolis, Orlando and Detroit, where it has also initiated implementation of Smart Digital Signage solutions from Netipbox Technologies.

Sky UK Teams with ATX Networks to Revolutionize the Hotel/Hospitality TV Experience

Hospitality Technology Magazine 27 March 2019
ATX Networks said it is supplying the critical technology behind Sky UK’s recently launched Sky Select, a commercial television service aimed at the hospitality industry that delivers unmissable content in stunning high definition. Europe’s leading entertainment and communications company has selected the ATX MD16, which it is branding as the Sky Bright Box, to provide hotels with the ability to deliver their guests a premium in-room television experience with less complexity.

Learn How Delta Is Using Facial Recognition Tech to Streamline the Guest Experience

Hospitality Technology Magazine 26 March 2019
Hospitality Technology is pleased to announce that Gregory Forbes, Director of Above Wing Operations for Delta Air Lines, will be the day two opening keynote on Wednesday, April 10 for HT-NEXT. His presentation, which is titled "How Delta Air Lines Elevates Experience and Meets High-Flying Expectations," will take attendees through the journey of how Delta is transforming the airport experience, eliminating friction points to allow employees to focus on high-quality guest interactions.

Alohilani Resort Waikiki Beach Upgrades Guest Wi-Fi to Allow Guests to Stream, Cast Content

Hospitality Technology Magazine 26 March 2019
Hotel Internet Services (HIS), a full-service provider of internet services and solutions, announced the successful enhancement of Wi-Fi services at ʻAlohilani Resort Waikiki Beach, a modern wonder presiding over the most famous shoreline in the world in Honolulu, Hawaii. Recently completing a large-scale redevelopment, the hotel's Wi-Fi infrastructure was also updated using state-of-the-art Ruckus wireless equipment in order to provide guests with the speed, reliability and security that they have come to expect from hotel and travel experiences today.

AutoClerk Partners with Artificial Intelligence Company Akia to Re-invent the Hotel Guest Experience

Hospitality Technology Magazine 26 March 2019
AutoClerk, Inc., a property management system (PMS) provider, announced that it has partnered with Akia, a technology company that leverages artificial intelligence (AI) to power conversations between hotel staff and their guests.

TourConnect Adds to Global Network with Two New Zealand-Based Travel Brands

Hospitality Technology Magazine 25 March 2019
TourConnect, the global travel trade network for travel suppliers, tour operators and travel agents, is excited to announce that Wayfare Group (including Real Journeys, Go Orange, International Antarctic Centre, and Cardrona Alpine Resort) and Millennium Hotels & Resorts will be using TourConnect to help make their brands more efficient.

ALICE Eliminates "Teething Pains" for EXchange Hotel Vancouver

Hospitality Technology Magazine 22 March 2019
The newly-opened EXchange Hotel Vancouver has chosen ALICE to optimize hotel operations and enhance the guest experience in Vancouver’s first LEED Platinum Heritage Conversion. ALICE offers operations technology to the hospitality industry, connecting every department of the hotel with one platform for all staff communication and guest requests.

IntSights Threat Research Report Highlights Cybersecurity Risks for the Hospitality Industry

Hospitality Technology Magazine 21 March 2019
IntSights, a threat intelligence company focused on delivering automated defense forward capabilities, announced today the release of the company's latest research report, Gaming, Leisure & Hospitality Industry Cyber Threat Report (March 2019). The report explores the Who, What, Where, When and Why behind hospitality-focused cyberattacks, and finally shares How these organizations can better prepare and defend themselves from the ever-growing threat landscape.

The Whole World Is Data - A Story of Revenue Science, Magic and Dogs

Hospitality Technology Magazine 21 March 2019
Let’s talk about data. As ubiquitous as the internet, data today is a fact of life. If you own and use any kind of technology, data is being collected about you—your usage, your likes and dislikes, and more.

Oracle Cloud Helps Drive Efficiency and Innovation for MGM Resorts International

Hospitality Technology Magazine 20 March 2019
Oracle Cloud Applications will support MGM Resorts International’s fast-changing business needs as the entertainment company integrates systems and streamlines operations to drive efficiency and innovation across the enterprise. MGM Resorts needed a flexible, scalable and secure business platform that would allow it to rapidly adapt to changing demands and maintain its competitive advantage. After carefully evaluating Oracle’s capabilities, MGM Resorts chose Oracle Cloud Applications.

Hotelogix Launches Unified Marketplace Platform for Hotels

Hospitality Technology Magazine 20 March 2019
Hotelogix, a cloud-based Hotel Property Management System provider, announced the launch of ‘Hotelogix Marketplace’. This unified marketplace will serve as a one-stop shop for Hotelogix users to choose the right technology solutions for efficient hotel management.

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