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  • Next Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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    Hospitality Industry Technology Exposition & Conference

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    Hospitality Industry Technology Exposition & Conference

    April 21–23, 2020
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4 Ways to Improve the Guest Experience With Digital Signage

mycloud HOSPITALITY 16 April 2019
No one thinks about how to get places anymore. Websites, smartphone tools, and apps have replaced bulky foldout maps and asking for directions. Travelers are no longer stuck wondering where they are, or how to reach their next destination. Instead, the world is at our collective fingertips.

eRevMax Partners with Kuwaiti Technology Provider EEMC

mycloud HOSPITALITY 16 April 2019
Kuwait-based hospitality solution developer EEMC has partnered with hotel connectivity provider eRevMax to deliver advanced channel management solutions to its hotel customers. eRevMax has signed an agreement with the company making them an official sales representative of RateTiger, an integrated channel manager, rate intelligence and connectivity solution for hotels.

Panera to Test Tap, Pay and Go Technology

mycloud HOSPITALITY 16 April 2019
Next month, Panera Bread will begin conducting a market test on a new "Panera Tap" technology for hot coffee, where guests can skip the register or kiosk altogether. The technology will make its debut in the Raleigh-Durham, N.C. market. Guests will only need to open the Panera app and tap an NFC smart poster to purchase a grab-and-go coffee via mobile payment.

Starbucks Uses Solar to Power Texas Stores

mycloud HOSPITALITY 16 April 2019
Starbucks Coffee Company, Cypress Creek Renewables and U.S. Bank today are teaming up on a portfolio of solar farms across Texas. As a part of the deal, two solar farms developed, built and now operated by Cypress Creek are providing enough energy for the equivalent of 360 Starbucks stores in Lone Star State, including stores in Houston, Dallas, Fort Worth, Plano and Arlington.

France's Tech Frenzy Attracting Broad Range of Events

mycloud HOSPITALITY 15 April 2019
With a growing number of young people aspiring to be entrepreneurs, France, in recent years, has made it easier for them to start businesses. Laws and regulations have been adapted so that people can start a business almost effortlessly now in France — with less red tape, in fact, than many other G20 countries.

Apple Core Hotels, Inc. Selects Cendyn to Power CRM Across Hotel Group

mycloud HOSPITALITY 15 April 2019
Apple Core Hotels, a New York City-based hotel ownership and management company, has selected Cendyn’s eInsight CRM across their portfolio of properties.

The future of the CRS

mycloud HOSPITALITY 15 April 2019
We’re seeing a dramatic shift in the hotel distribution landscape right now. For the last decade, there’s been a boom in the number of new hospitality technology providers entering the market. These companies introduced fresh ideas and products into a tech landscape that had long been stagnant. We’ve now reached a point of maturity, and the industry is moving toward a “platformization model.”

The influence of perceived technological congruence of smartphone application and air travel experience on consumers' attitudes toward price change and adoption

mycloud HOSPITALITY 15 April 2019
Smartphones have influenced tourists’ information search behaviors and trip experiences in various ways. Operationalized in the air travel context, this study aims to apply the technology acceptance model (TAM) to unveil the causal relationships and potential compatibility or consistency between smartphone apps and travelers’ prior experiences, perceived technological congruence and technology value, attitudes toward price change and usage intentions.

Coworking in Hotels - A Match Made in Heaven?

mycloud HOSPITALITY 15 April 2019
This development is of course hard to ignore. A shift from traditional ways of working, while considered detrimental by some, can be an immense opportunity for other businesses. Hotels are one such type of business that can benefit largely from offering coworking areas.

Reaping the benefits of cloud without moving your data

mycloud HOSPITALITY 15 April 2019
More and more organizations are moving to the cloud, but for some moving data isn’t an option. With a remote managed software and services (RMSS) solution deployment, however, it’s still possible to experience the benefits of cloud, without the data or solution ever leaving your premises or existing cloud provider.

Smaller Hotels and Hostels Catch Up on Tech With New Wave of Software Makers

mycloud HOSPITALITY 15 April 2019
The story of software maker Cloudbeds, named the fastest-growing travel and hospitality company in the U.S., points to a broader trend of smaller hotels adopting new tools to manage their properties.

How to Go from Revenue Manager to Revenue Science

mycloud HOSPITALITY 15 April 2019
Almost two decades after the big expansion of Revenue Management throughout the hotel industry, Directors of Revenue Management still make 20% less than Directors of Finance and Accounting (payscale.com) . That may seem unfair because RMs have as much, or maybe more, fiduciary responsibility to the bottom line of a hotel company as their counterparts in finance. Not only that, but RMs have to deal with more systems and more data than finance ever will. However, there is good reason for this discrepancy.

[Download eBook] Guide to Increase Direct Bookings for Your Small Hotel

mycloud HOSPITALITY 15 April 2019
The world is mainly dominated by a hotel market that’s based online and reigned by OTAs. With such a picture in mind, one of the most logical things that can be put in place in order to thrive is ensuring that direct bookings are among the most prioritized agendas for small hotel owners. OTA and various traditional agents for traveling majorly exert their effect via increasing and enhancing exposure and occupancy.

Career in Business Analytics

mycloud HOSPITALITY 14 April 2019
Business analytics involves working with large sets of data, this data can be of varied nature like- consumer preferences, what they like-dislike, their buying patterns and so on. It is used by almost all industries like Banking, Telecommunication, FMCG, IT, Auto ancillary, Insurance and so.

Safety - It's not just for travelers anymore

mycloud HOSPITALITY 14 April 2019
You have done everything you can possibly do to ensure your travelers are well educated and practicing safe guidelines and protocols while traveling.

Starwood data breach: Lessons for the hotel industry

mycloud HOSPITALITY 14 April 2019
Experts explain the lessons the hotel industry can learn from the details Marriott shared about the Starwood data breach in his testimony before a congressional subcommittee.

6 things you didn't know about AI

mycloud HOSPITALITY 12 April 2019
At the risk of oversimplifying, I think of artificial intelligence as what becomes possible after you’ve fully embraced analytics and you’re starting to get bolder about how to use it. Your models are getting better, your predictions are more accurate, your results are stronger and over all, confidence grows in the decisions that are being made with the analytic models you’ve built.

Uber Revs up for Long-Awaited, $10 Billion IPO

mycloud HOSPITALITY 12 April 2019
Uber set the stage for the largest initial public offering in years, releasing a prospectus that showed revenue growth in its core ride-sharing business is slowing. The offering could value Uber at around $11 billion, more than four times that of United Airlines’ parent and double that of FedEx. It would be the largest share sale since the Alibaba Group began trading in 2014.

TouchBistro's Research on the State of Full Service Restaurants

mycloud HOSPITALITY 12 April 2019
A research report published today by TouchBistro on “The State of Full Service Restaurants in 2019” highlights benchmarks on key operational factors that affect profitability for FSR restaurant owners in the U.S. The benchmarks cover adoption of online ordering and mobile payments; staffing challenges, how to find and entice new hires, optimum employee qualities; inventory management and controlling food costs; cost of rent by geographical location and as a percent of sales; funding sources for opening a restaurant and unexpected expenses; POS and payment processor choices and utilization; and average profit margins.

Flight Centre Looks to Upside for Advanced Corporate Travel Tech

mycloud HOSPITALITY 12 April 2019
Now a rush is on for travel giants to move onto the long-neglected challenge of attracting smaller businesses to their travel platforms. It won't be surprising to see more business travel booking startups get swept up in this wave.

Independent Hotels Action Plan to Win the Direct Booking

mycloud HOSPITALITY 12 April 2019
With the explosion of the 'digital way of life,' the traveler’s customer journey has become increasingly complex, which necessitates independent hoteliers to rethink and overhaul their marketing and technology stack strategies and investments.

RMS Cloud wins PMS contract for The Ascott Limited

mycloud HOSPITALITY 11 April 2019
Serviced apartment operator The Ascott Limited has selected Australian-based RMS Cloud as its Property Management System (PMS) services supplier on a global basis.

Have Phone, Will Travel: A Look at How Latin American Travelers Use Their Mobile Device During the Travel Shopping Journey

mycloud HOSPITALITY 11 April 2019
It’s no surprise that travel has become more mobile-friendly, from being able to book air and hotel accommodations on the go, to checking in for a flight with a few taps and swipes on a smartphone – and Latin American travelers of all ages are taking advantage of having travel resources and information at their fingertips.

Rising Guest Acquisitions Costs & the Value of Direct Booking

mycloud HOSPITALITY 11 April 2019
Guest acquisition costs are rising, and the consequences for hotels seem obvious. Increased costs lead to decreased profitability, and a hit on asset value. To truly improve your hotel profitability, a little deeper digging is required. When things are rolling along smoothly in a buoyant economy, increased acquisition costs may be masked behind improved occupancy levels, and higher room rates. For instance, if your hotel RevPAR grows 5 percent, you may not notice the additional 1 percent in acquisition costs that’s eroding your bottom line.

The role of storytelling in the bid for direct and repeat bookings [interview]

mycloud HOSPITALITY 11 April 2019
Direct and repeat bookings are akin to the holy grail in the hospitality industry. By highlighting your unique selling points to potential guests you can encourage them to take the extra step and book through your website rather than via OTAs, and hopefully see them return. One hotel that knows how to position it’s uniqueness to travellers is Good Hotel London.

Finding hotel technology that is right for your property

mycloud HOSPITALITY 11 April 2019
Young woman paying at front desk of hotel Finding hotel technology that is right for your property April 11, 2019Leave a comment Learn how to evaluate the hotel technology will help you stay competitive in the hospitality industry, improve the guest experience and future-proof your business. Whether you’re shopping for a Property Management System (PMS), reservation management program, rates and availability technology or any other tools, here are three tips to keep in mind when evaluating potential solutions:

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