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  • Next Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Four Seasons Hotel Cairo at The First Residence gets car charging station

mycloud HOSPITALITY 10 February 2019
The Four Seasons Hotel Cairo at The First Residence has installed an electric car charging station, and claims it is the first hotel in Egypt to do so.

Busting a billion-dollar digital myth for cruise lines!

mycloud HOSPITALITY 8 February 2019
Cruise brands have an enviable position: with strong brand equity, a loyal customer base and a superior product, they enjoy massive profitability in the so-called Golden Age for Cruise Lines.

OTA & Travel Distribution Update: Danish competition authorities weigh inon OTAs; The politics of distribution; Triptease expands its offerings

mycloud HOSPITALITY 8 February 2019
The week’s Update features an update on one of the many pending EU and EU member states’ ongoing investigations into the practices of OTAs. Enjoy.

Growth of Expedia's home rental service slows

mycloud HOSPITALITY 7 February 2019
Revenues grew 10% year over year, and also included sales from the now spun-off Trivago travel site. Gross bookings grew 13% year over year, and the company notably crossed the 1 million mark of properties available through their service.

The Essential Drivers of Event ROI

mycloud HOSPITALITY 7 February 2019
To get a true calculation of event ROI, you need to take a deep dive into both the costs and benefits of running an event. Far more than simply adding up the direct costs to produce an event and the direct revenue it delivers, it’s important to understand the full spectrum of costs and benefits. To help you through this calculation, we’ve outline the eight essential drivers of event ROI.

TUI and Thomas Cook Face Up to Bleak 2019

mycloud HOSPITALITY 7 February 2019
Well, well, well, it's not just Thomas Cook that's struggling. TUI is feeling the pain, as well and given its size and power, it's fair to say the whole European tour operator market is now in a bad way.

The AI Opportunity in Revenue Management

mycloud HOSPITALITY 7 February 2019
Nothing to do with aging Rock bands, but more around not putting our heads up above the parapet. Changing things that ‘work’ invokes visions of risk and conjures up aversions so sometimes it’s hard to alter our thinking. This is true for a lot of organisations when it comes to Revenue Management.

PhocusWire Digest: Dominant OTAs and key developments, Xiaozhu in the chair

mycloud HOSPITALITY 7 February 2019
A ruling from the Competition and Markets Authority in the U.K., coming after a leading academic institution in Europe made claims that large hotel booking platforms (Expedia and Booking.com were cited) were often giving inferior positions to hotels in search results if the property quoted a cheaper price on their own website, may be seen as a win for consumers.

Booking.com, Expedia & Co were misleading users. They've agreed to change

mycloud HOSPITALITY 6 February 2019
Searching for a hotel room online might soon get a little more transparent, at least for UK consumers.

How to Choose Your First AI Project

mycloud HOSPITALITY 6 February 2019
Artificial intelligence (AI) is poised to transform every industry, just as electricity did 100 years ago. It will create $13 trillion of GDP growth by 2030, according to McKinsey, most of which will be in non-internet sectors including manufacturing, agriculture, energy, logistics, and education. The rise of AI presents an opportunity for executives in every industry to differentiate and defend their businesses. But implementing a company-wide AI strategy is challenging, especially for legacy enterprises.

Revel Systems Adds 2 POS Systems

mycloud HOSPITALITY 6 February 2019
Revel Systems, a cloud-based point of sale (POS) and complete business management platform, has launched two products: Revel Enterprise: a business platform that empowers organizations to streamline the performance of multi-location or chain businesses and provides tools to scale and grow.

Bangladesh Bank Sues Over $101M Cyber Heist

mycloud HOSPITALITY 5 February 2019
The bank alleges a Philippine institution conspired with North Korean hackers to make fraudulent transfers from its account at the New York Fed.

Why Marketing Technology Is Critical to Brands' Competitive Edge: Skift Research

mycloud HOSPITALITY 5 February 2019
Many recognize the importance of marketing technology, but organizations still struggle with how to implement these technologies the right way and to find the right talent to lead their initiatives.

Legacy Airlines Look to Asia for Travel Technology Innovations

mycloud HOSPITALITY 5 February 2019
Traditional airlines don't ever want to be caught unprepared again, as they were when low-cost carriers disrupted their gig. And Asia is where they look to for a head start on travel tech innovations. Never see legacies as geriatric ever again.

The intersection of travel and virtual reality.

mycloud HOSPITALITY 4 February 2019
I am incredibly curious about Virtual Reality and how it will relate to, and impact, our industry of travel. Here’s where I am at, right now, and you can see why I am so interested! So up here at the top, the TL;DR is what real-world travel “games” or software have you seen in VR? Google Earth is an obvious one… but not sure what else is out there? I’ve put some examples at the bottom, but would love to know what you’ve seen or what’s coming!

This Hotel Room Can Be Free -- If You Don't Look at Social Media

mycloud HOSPITALITY 4 February 2019
Tablets, smartphones, and laptops — no matter where we turn, one of our screens is waiting for us, and each of those glowing devices is just a click or swipe away from the world of social media. However, all that “social” activity can make us less social with other non-screen humans around us.

Macau Casino Revenue Drops for First Time Since 2016

mycloud HOSPITALITY 4 February 2019
Macau's gaming tables are a decent indicator of how hard China's economic slowdown and trade tensions are hitting Chinese consumers. January's revenue figures show a softer-than-expected blow, reaffirming earlier views by casino resorts that China anxiety is overplayed.

Angie Hospitality Releases Voice Trends Technology Report

mycloud HOSPITALITY 4 February 2019
Did you know that voice technology has been adopted faster than nearly any other technology in history? Over the last year, we've seen a tremendous increase in voice technology adoption in the home: 53% of U.S. Adults actively use a voice assistant each month, 57.8 million adults use smart speakers, and the number of households with smart speakers in the U.S. has increased 78% in the last year.

The Front- and Back-of-House Technologies Every Hotel Needs in 2019

mycloud HOSPITALITY 4 February 2019
Many hotels are playing catch-up when it comes to technological aptitude. With innovations in technology inching into every aspect of our lives -- from the practical virtual assistants aiding our daily routines to AR experiences allowing us to explore creativity and inspiration by bringing art to life -- there is no reason for hotels not to capitalize on these trends.

Huddle House Reports Data Breach

mycloud HOSPITALITY 4 February 2019
Malware that infected the point-of-sale system at some of Huddle House’s corporate and franchised locations had led to a data breach. The malware was designed to collect certain payment card information from the magnetic stripe, including cardholder name, credit/debit card number, expiration date, cardholder verification value, and service code, according to a statement on the Huddle House website.

Mobile Selfie Check-In Technology

mycloud HOSPITALITY 4 February 2019
Park Hotel Group’s flagship property in Singapore, Grand Park City Hall, is the first hotel to launch facial recognition technology for check-in on mobile, integrating advanced technology to enhance and create a seamless experience from pre-arrival through to checkout.

Travel enthusiasts help fuel Trip 101's growth

mycloud HOSPITALITY 4 February 2019
Trip101, a Singapore-based global “travel enthusiast-generated media” startup, has reported exponential growth in web traffic and revenue, validating content and media as a powerful contributor of growth.

6 hotel data strategies to take your decision-making to the next level

mycloud HOSPITALITY 4 February 2019
Whether it’s internal information about the performance of various business segments or exact insights into pick-up and pace, it’s all just a few clicks and spreadsheets away.

Travel Booking on Instagram and 7 Other Digital Trends This Week

mycloud HOSPITALITY 3 February 2019
This week in digital news, booking through Instagram might finally work, Airbnb buys Gaest in a bid to enter further into the meetings and events sector, and a "glamping" startup raises $115 million.

London Leads Europe's Tech Scene

mycloud HOSPITALITY 2 February 2019
Last year, the U.K. and London attracted more venture capital investment (and had more tech IPOs) than anyone else in Europe. In London, international investors are boosting companies in areas that are becoming the city’s fastest-growing sectors, such as blockchain, big data, and artificial intelligence (AI).

Make Creativity Your Superpower

mycloud HOSPITALITY 1 February 2019
Creativity is often cited as the magic pill in business. The refrain “out-of-the-box,” tired as it sounds, is often still drilled in as the method to success — be it creating an incentive travel progamme, scripting an engaging presentation, or designing an immersive brand experience at an exhibition.

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