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  • Next Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

  • Upcoming Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

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    HITEC EUROPE 2020

    Hospitality Industry Technology Exposition & Conference

    April 21–23, 2020
    Palau de Congressos
    Palma, Mallorca - Spain

Prediction: 2019 will be a transformational year for hotel technology

Hotel Tech Report 7 December 2018
Anyone who tells you stats about hotel technology spending or forecasts is honestly full of it. Warren Buffett famously said, “it’s better to be approximately right than exactly wrong.” We’re not going to tell you “stats” of how much a handful of hotel CIOs say they’re spending on tech. We also don't claim to have exact market data that’s frankly impossible to get an accurate read on for reasons that we won’t go into here.

How to maximize your hotel's bookings by aligning your technology with your goal

Hotel Tech Report 6 December 2018
The growth in technology tools for hotels has complicated life for hoteliers. While it has always been important to bring potential guests into the conversion funnel, there are now many ways to both capture and convert lookers to bookers.

The importance of a meritocracy like TripAdvisor in hospitality

Hotel Tech Report 6 December 2018
Some properties think of TripAdvisor as their best friend, others their worst enemy. But when it comes to online reviews, it is the one place that every hospitality professional turns to. There can be no denying the impact that the review giant has had on the hospitality industry, and Sally Davey knows this all too well.

Integrations and cyber security will make hotels Hapi in 2019

Hotel Tech Report 5 December 2018
Hapi founder Luis Segredo and his partner Nikolai Balba are no strangers to the hotel technology world. After decades of entrepreneurial success in the hotel tech space - Segredo and Balba couldn't help but notice that 15% of IT budgets were being spent deploying, securing and supporting product integrations. In 2017 the two launched their firm Hapi to solve this massive problem. Hapi is a data streaming, integration and enrichment platform designed to solve the hotel industry’s rapidly expanding data management challenges.

SiteMinder CEO: "The SaaS economy has made best-of-breed solutions accessible to every type of...

Hotel Tech Report 29 November 2018
In May of 2018 I wrote a piece for Lodging Magazine called "Hotel Technology's Paradigm Shift: The Age of Interconnectivity" where I discussed the #1 barrier to innovation in the hotel industry - the lack of integration between different components in the hotel tech stack. In the last couple of years a slew of ambitious companies have set out to solve this connectivity problem. One of the most interesting contenders in this fight decided to throw its hat in the ring in June 2018 when SiteMinder launched its Exchange marketplace.

Virtual reality and small meetings top the most important trends for meetings and events in 2019

Hotel Tech Report 27 November 2018
It’s been nearly two years since the headline-grabbing merger between two leading events technology companies, Cvent and Lanyon. The boldness of the moment marked a shift for the meetings and events industry, signaling the strength and momentum of the sector.

These are the best CRM tech tools for hotels

Hotel Tech Report 20 November 2018
Customer relationship management software is a powerful ally for hotels. It’s the fuel for successful hotel marketing, helping hotels achieve profitable operations through more targeted marketing and deeper relationships with guests, groups, and corporate clients.

Duetto founder: "90% of hoteliers are missing this massive profit opportunity"

Hotel Tech Report 19 November 2018
Hotel revenue management is changing quickly but not quickly enough. According to our sources less than 1 in 10 hotels in 2018 are leveraging revenue management software to price their rooms. Dynamic pricing went mainstream with Uber's "surge pricing" model; however, it's been used by airlines, hotels and other industries for decades.

The top tech tools you need to improve your revenue management

Hotel Tech Report 16 November 2018
Revenue management has made great strides in recent years. The transition to cloud-based systems built flexibility into the software development process, accelerating the pace of new features. The shorter cycles allow the software to more accurately meet the evolving needs of hoteliers. This is a relief to many hoteliers with less-than-pleasant memories of the shackles of frozen legacy technology.

Meet Erik Tengen, the most interesting man in the world of hospitality

Hotel Tech Report 14 November 2018
If you haven't heard about Erik Tengen or his rocketship startup Oaky you've probably turned off all social media apps - so congrats you are more disciplined than we are. Erik doesn't have a generic hospitality CV. In fact, his CV isn't generic by any stretch.

Do independent hotel loyalty programs actually work?

Hotel Tech Report 10 November 2018
The hotel industry has moved into the era of soft brands unofficially started by Hilton through the DoubleTree brand. The initial idea was to find a way for the Hilton development team to help owners of subpar hotels (ones that didn't meet brand standards) plug into Hilton's distribution network and (and consequently for Hilton to earn franchise fees from a larger pool of the market). This evolution progressed as Marriott launched the Autograph Collection and eventually turned into an arms race with Starwood's Luxury Collection and acquisition of European based Design Hotels. The trend has allowed hotel brands to grow faster in a world where they are asset light (no longer own property).

What is the difference between vacation rental technology and hotel technology?

Hotel Tech Report 9 November 2018
‘Hotel tech’ has been a catchall for the various segments of hospitality. It’s even in our name: Hotel Tech Report, where we distinguish between property types as a means of connecting hospitality professionals to the best software for their property.

Drive revenue with attractive hotel packages

Hotel Tech Report 9 November 2018
When you aim to increase your hotel revenue, you can’t ignore the power of packages. Hotel packages are a tried and tested medium to drive bookings, increase occupancy, upsell non-room items and boost profits. They are an essential part of your hotel rate management, most importantly during the booking process, as they help you persuade potential guests to book with you.

Slash Your Hotel PMS Cost in 2019 by 50%

Hotel Tech Report 6 November 2018
Hotelogix, a leader in cloud-based Property Management Systems has announced the launch of its exciting year-end offer. Under this new plan – ‘Lock now & Use later’, independent hotels can pay for 6 months to get 6 months free usage. Hotels can avail the deal by paying a small lock-in amount of USD 250. This offer is valid for first 100 customers.

What you need to consider when choosing a new property management system

Hotel Tech Report 1 November 2018
Property management software unites many core functions of a hotel in one place: check-in and check-out, room availability, reservations, billing, and scheduling housekeeping/maintenance. Some all-in-one PMS also pull in channel managers, and other elements of distributing your hotel’s inventory to third-parties.

North Carolina's Biltmore Greensboro Hotel achieves 40% increase in direct bookings

Hotel Tech Report 30 October 2018
Opened in 1903, located in North Carolina, the Biltmore Greensboro Hotel is a 3-star boutique hotel with 26 rooms. With an impeccable guest service, this century-old property strives to offer a pleasant and memorable stay experience to its patrons.

Can hoteliers benefit from last minute booking apps

Hotel Tech Report 26 October 2018
It is common knowledge that the hotel business is extremely time sensitive. A room unsold for a night, will be unsold forever. It’s done, it’s history. There is no way to recover from that loss. You could, of course, use different hotel occupancy strategies and find ways to make up for that loss, but very objectively speaking- the time sensitivity is immense.

Atomize Founder Tells All: Paddling a Kayak from Norway to Finland, Automating Revenue Management...

Hotel Tech Report 26 October 2018
There is a concept in Zen Buddhism called 'shoshin' which translates to 'beginners mind'. The concept of 'beginner's mind' refers to the idea that sometimes more experience can actually be a detriment to progress. The 'beginner's mindset' can actually be a competitive advantage as it frees one from the perceived limitations set by those that came before us.

5 Reasons Why Cloud Hotel Management Systems Handle Multi-Property and Chains Better

Hotel Tech Report 25 October 2018
A Cloud-based PMS or a server-based one - which of these is the better option for chain hotels to manage their operations efficiently. If there was one major disagreement amongst hoteliers across the globe, it has to be on this. While some of them are convinced about the capability of cloud-based hotel management system, many of them still believe that hotel management software on cloud is not powerful enough to do so.

Hospitality Technology is now second nature

Hotel Tech Report 10 October 2018
Technology is no longer a luxury but a necessity in today’s changing hospitality landscape. Computing data is now more important than ever because of the weight of the data that flows for any given process, during any point of time. Hotels process a lot of data, on any given day- be it independent hotels or chains.From the number of reservations that take place to the requests raised by guests, to stocking up on inventory, the list is endless.

6 tips to increase your hotel's non-room revenue

Hotel Tech Report 9 October 2018
Have you noticed how there is a ton of literature on the internet on Hotel revenue management strategies and how to increase occupancy, direct bookings, OTA bookings, and so on? And there should be, after all, it is a crucial aspect the industry! But what nobody talks about as much is how to increase the non-room revenue at a hotel. Hospitality, today, is no longer just about offering a room to the guest and charging them for the night. It involves so many other aspects that guests not only expect but eagerly look forward to.

Hotelogix to exhibit its suite of multi-property PMS at ITB Asia 2018

Hotel Tech Report 25 September 2018
Hotelogix, a leading cloud-based Hotel Property Management System provider has today announced its participation in ITB Asia, 2018 from 17th to 19th October in Singapore. The company plans to showcase its enterprise-grade cloud-based Property Management System for multi-property operations during this event at booth No – B37.

Hotel Operating Costs: How to Reduce Them

Hotel Tech Report 19 September 2018
Running a hotel is definitely not an easy task. Aside from hiring the right staff, and having exceptional organizational skills, you should also try to find a way to reduce your operating costs, in hopes of reaching the best possible return on investment.

4 super simple tips to avoid hotel mobile booking abandonment's

Hotel Tech Report 18 September 2018
The ‘mobile first’ forecast has been on for about a decade now, and interestingly, there are still businesses that haven’t embraced the mobile technology. Considering geos, demography and trends, it is not an exaggeration to say that a majority of the world now is hooked to their mobile phones. Whether it is to stay in touch with people, stay informed, browse, shop online or even play games- Mobile has transformed our lives.

Top 5 insights to understand how Indian hoteliers are looking at new-age hospitality technology

Hotel Tech Report 13 September 2018
For every business organization, learning is a never-ending process. Only learning can help an organization to have clarity on many things – be it market demand or clients’ buying preferences. In this piece, we are going to explain how the changing time has driven hoteliers to look at the cloud. We have learned these top 5 insights about their concerns during our recently concluded hospitality industry event.

Struggling to offer convenience to your guests? Adopt a cloud PMS & see the difference

Hotel Tech Report 6 September 2018
Today’s guests want more value for their money. They are very vocal about their likes and dislikes during their stay in a hotel. While they express their pleasure when served better, they also communicate their annoyance when you don’t offer them the “convenience” they expect. This means, offering “convenience” to guests is the key to success. And to offer that much-needed “convenience” to your guests, you must be in a better position, too. The crux is - it doesn’t matter how much you innovate in terms of adding new features to your property’s grandeur, nothing is going to work if you can’t ensure a pleasant hotel stay experience for your guests.

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