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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Skylark - Summit pitch at Phocuswright 2018

PhocusWire 4 December 2018
What's the future of luxury travel? It's what we all want: convenience, transparency, value, service - and amazing vacations.

Keep Your Distribution Options Open and Grow Direct Bookings

Ecole hoteliere de Lausanne (EHL) 3 December 2018
In this crowded and competitive market, what's the best approach when it comes to marketing your hotel online? Hoteliers would - if they could - just focus on direct bookings with their potential clients. But with a plethora of online travel agencies out there such as and Expedia, hoteliers are having to reach out to potential guests via OTAs, even though it often means paying commissions of 15-20 percent on bookings.

Study indicates move away from direct booking among business travelers

PhocusWire 3 December 2018
Business travelers in Europe are moving away from direct booking channels, according to new research.

Technically Speaking - Katri Harra-Salonen of Finnair

PhocusWire 3 December 2018
Katri Harra-Salonen is a seasoned digital transformation exec, joining Finnair in March 2016 at its first chief digital officer. She previously ran Umbrella Strategic Advisory and Fjord, a business arm of Accenture.

A review of 2018, a preview for what's next: Blockchain in travel

PhocusWire 3 December 2018
For our look ahead, SITA Lab program manager Sherry Stein provides an update on blockchain for the air transport industry and her predictions of what to expect in 2019.

Baarb - Summit pitch at Phocuswright 2018

PhocusWire 3 December 2018
This enterprise B2B platform is helping global travel brands deliver hyper-relevant search results based on travelers' preferences.

How Cloud-based Hotel Software is Changing the Hospitality Industry

Hotel F&B 30 November 2018
Through the emergence of cloud-based hotel software solutions, the hospitality industry has undergone a transformation in the last decade. With cloud-based property management software only gaining in popularity, the way hoteliers do business has been changed forever.

Mission automation: AI can boost sales and forecast better·Requires Registration 30 November 2018
The TUI group is on a mission to automate in order to reduce margins for error, according to Aaron Sugarman, the company’s chief commercial architect. Sugarman, the opening keynoter on Day 2 of EyeforTravel Amsterdam, said that this was proving useful in forecasting demand and predicting cancellations. Another insight was that TUI aims for small data science teams of no more than ten people, because they are able to “get on with things and deliver”.

Technically Speaking - Matt Minetola of Travelport

PhocusWire 30 November 2018
Matt Minetola joined Travelport in 2014, bringing more than 30 years of experience in hardware, software and banking industries including 14 years at HP. At Travelport he has global responsibility for leading the company's technology organization and the technical delivery of its Travel Commerce Platform.

Simpleview, Tourism Media merge to create global marketing organization

PhocusWire 30 November 2018
Arizona-based Simpleview and Liverpool-based Tourism Media Group are merging, creating a global marketing organization that will serve more than 800 destination marketing organizations, regional tourism organizations, hotels, attractions, convention centers and arenas on six continents.

Technically Speaking - David Pavlik of

PhocusWire 30 November 2018 recruited David Pavlik earlier this year. His career spans time at Microsoft in various roles before moving on to technical program manager roles at both Amazon and Netflix. For the past four years he has been a part of the Space X project.

Futurestay - Summit pitch at Phocuswright 2018

PhocusWire 30 November 2018
The smartest way to connect vacation rentals to everything - channels, guests, payments and their own brand.

SiteMinder CEO: "The SaaS economy has made best-of-breed solutions accessible to every type of...

Hotel Tech Report 29 November 2018
In May of 2018 I wrote a piece for Lodging Magazine called "Hotel Technology's Paradigm Shift: The Age of Interconnectivity" where I discussed the #1 barrier to innovation in the hotel industry - the lack of integration between different components in the hotel tech stack. In the last couple of years a slew of ambitious companies have set out to solve this connectivity problem. One of the most interesting contenders in this fight decided to throw its hat in the ring in June 2018 when SiteMinder launched its Exchange marketplace.

When to Hire a Restaurant Consultant

The Restaurant Expert 29 November 2018
I definitely have some advice on when to hire a restaurant consultant and what a restaurant consultant can do for your restaurant. I cover it all in the video below, or you can read the summary below the video. If you’ve ever wondered if it is the right time to hire a restaurant consultant, consider this advice.

3 most outstanding hotel concierge software

Our.Guide Blog 29 November 2018
Traveling is a pleasant undertaking. Particularly, when the tourists are reassured that their expectations will be met by the hotel staff; as a result, they will travel more frequently.

The Smart Technology HotelQuickly Used to Break into New Markets

trivago Blog 29 November 2018
HotelQuickly, an online travel agency that enables travelers to instantly book thousands of hotels around the world at competitive rates, was struggling to scale their platform as planned.

Lufthansa releases B2B travel platform Yilu from stealth mode

PhocusWire 29 November 2018
Lufthansa Grouphas launchedYilu, a B2B startup that grew out of its innovation hub.

Optimise your website to win more mobile bookings

mycloud HOSPITALITY 29 November 2018
Find out how enhancing your hotel's mobile web design will improve the user experience for potential guests and encourage them to complete their booking.

How Can AI Technology Manage the Hotel Guest Experience

Handy Travel Blog 29 November 2018
Artificial Intelligence (AI) is estimated to increase hotel revenues by over 10% and reduce costs by 15%.Some of the practical examples of how hotels can manage the guest experience include increasing operational efficiencies, improving in-stay experiences through targeted communication and personalization brought about by AI technology.

STARTUP STAGE: Pebblar helps travelers create itineraries with DIY collaborative tool

PhocusWire 29 November 2018
Pebblar offers travelers a visual workspace to map and create itineraries. Think the functions of Microsoft Word and Excel, plus Google Maps, all in one collaborative, cloud-based software.

In Memory of Barry Shuler, Hospitality Technology Champion and Hall of Fame Inductee

Hotel F&B 28 November 2018
This week a notable member of the hospitality technology community, Barry Shuler, has passed away. He held a long career as a lead technology strategist for Marriott International, Ritz-Carlton Hotel Company and International Hotels Group. In 2014, he was inducted into the HFTP International Hospitality Technology Hall of Fame for his role in developing a model for hotel industry enterprise architecture and IT strategic planning.

How This Resort Rebranded And Grew Revenue In New Markets

Vizlly by Leonardo Blog 28 November 2018
The Briars Resort & Spa has been welcoming guests to the shores of Lake Simcoe near Barrie, Ontario since 1942. After operating for many years as a family-focused resort, the Briars recently rebranded and began targeting couples and business travelers as well.

Four trends from World Travel Market 2018

Click by 28 November 2018
Earlier this month Click. attended the World Travel Market in London and got the lowdown on the latest trends in the industry. Here’s what the experts had to say.

Blockchain in the Hotel Industry: A Primer & Practical Roadmap

IDeaS Blog 28 November 2018
What is the likely impact of blockchain in hospitality—and where are we now? Hospitality Technology Next Generation (HTNG)’s recent whitepaper, Blockchain for Hospitality, not only increases awareness on the emergence of this new ledger technology but serves as a practical knowledge framework for hospitality leaders and technology innovators who serve the industry.

Plusgrade gets $150M capital raise to expand upgrade tech platform

PhocusWire 28 November 2018
Plusgrade, a specialist in revenue enhancing technology, has received a $150 million capital boost from an institutional investor.

What are the Different ways to make a Hotel Reservation?

DJUBO Blog 28 November 2018
Unlike the earlier times when booking a hotel room was a tedious job for the guest and one has to put a lot of effort behind that, whereas in today’s time it is a just a matter of few clicks or few calls/ e-mails etc.

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